Comments 2Andrew started the conversationJanuary 24, 2017 at 2:44amI am trying to update the TheFox theme but after I deactivate the theme I cannot delete it. It gives me an error "the file does not exist." I uploaded the original via FTP, does that also mean I need to update via FTP? 895TheFox repliedJanuary 24, 2017 at 5:08amHello Andrew,The problem is because you are using an old version of the theme with the newest version of wordpress.When WordPress changed to 4.6 they required a change for the theme folder to not use and "Uppercase"Please go to the ftp and change thefox folder "TheFox" to "thefox" and you will be able to delete the theme or update it from the dashboard.Do not hesitate to contact us if you have more questions.Have a nice day! Regards.--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Sign in to reply ...
I am trying to update the TheFox theme but after I deactivate the theme I cannot delete it. It gives me an error "the file does not exist."
I uploaded the original via FTP, does that also mean I need to update via FTP?
Hello Andrew,
The problem is because you are using an old version of the theme with the newest version of wordpress.
When WordPress changed to 4.6 they required a change for the theme folder to not use and "Uppercase"
Please go to the ftp and change thefox folder "TheFox" to "thefox" and you will be able to delete the theme or update it from the dashboard.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme