Comments 2Moises started the conversationJanuary 31, 2017 at 6:16pmAfter upload the fox theme I can't activate it or see preview 895TheFox repliedFebruary 1, 2017 at 4:39amHello Moises, thanks for purchasing Thefox!Make sure your server settings are set correctly, you can find the settings needed in this article :What To Do If Demo Content Import FailsContact your host support and they should be able to help you set those settings.Also make sure you are not using an old version of the "visual composer" plugin when activating our theme.Do not hesitate to contact us if you have more questions.Have a nice day! Regards.--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme 2Moises repliedFebruary 1, 2017 at 7:03pmHummm... Visual composer version? I have the 5.1 version of visual composer. Cant find in the documentation what verion number needs the fox theme :/I still having some problems.When importing demo I can see any images of the theme. ex : http://stratus.cl/wpp/personal-02/ 895TheFox repliedFebruary 2, 2017 at 6:48amHello Moises, The visual composer latest version is 5.0.1 so it's ok. For the images of the demo, we can't include them because of the copyrights, all the images are replaced by placeholder. Do not hesitate to contact us if you have more questions. Have a nice day! Regards.--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Sign in to reply ...
After upload the fox theme I can't activate it or see preview
Hello Moises, thanks for purchasing Thefox!
Make sure your server settings are set correctly, you can find the settings needed in this article :
What To Do If Demo Content Import Fails
Contact your host support and they should be able to help you set those settings.
Also make sure you are not using an old version of the "visual composer" plugin when activating our theme.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hummm... Visual composer version? I have the 5.1 version of visual composer. Cant find in the documentation what verion number needs the fox theme :/
I still having some problems.
When importing demo I can see any images of the theme. ex : http://stratus.cl/wpp/personal-02/
Hello Moises,
The visual composer latest version is 5.0.1 so it's ok.
For the images of the demo, we can't include them because of the copyrights, all the images are replaced by placeholder.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme