I'm trying to use a popular lead capture plugin called Thrive Leads, but it looks like there is a conflict with your JQuery that is being used with TheFox.
When I try and edit a lead form, I get an error from TheFox theme in the inspector console that is:
Uncaught TypeError: Cannot read property 'top' of undefined at set_fixednav (customjs.js:1412) at HTMLDocument.<anonymous> (customjs.js:15) at i (jquery.js:2) at Object.fireWith [as resolveWith] (jquery.js:2) at Function.ready (jquery.js:2) at HTMLDocument.K (jquery.js:2)
I imported the new customjs.js file into /wp-content/themes/thefox/js/ I have also cleared the cache and rebooted the server and it appears the issue still persists.
Thanks for the feedback, I've created PRIVATE TICKET #1257943. I purchased thrive. I'm new to wordpress. I'm just trying to figure things out. I've attached a screenshot of the error. The issue seems like the one that you fixed below.
I'm trying to use a popular lead capture plugin called Thrive Leads, but it looks like there is a conflict with your JQuery that is being used with TheFox.
When I try and edit a lead form, I get an error from TheFox theme in the inspector console that is:
http://ddhranch.com/wp-content/themes/thefox/js/customjs.js
customjs.js:1412
Uncaught TypeError: Cannot read property 'top' of undefined
at set_fixednav (customjs.js:1412)
at HTMLDocument.<anonymous> (customjs.js:15)
at i (jquery.js:2)
at Object.fireWith [as resolveWith] (jquery.js:2)
at Function.ready (jquery.js:2)
at HTMLDocument.K (jquery.js:2)
Hello Kevin,
Thanks for the feedback.
Try to replace the customjs.js file with the one we joined in this reply.
This should fix the problem.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
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I imported the new customjs.js file into /wp-content/themes/thefox/js/ I have also cleared the cache and rebooted the server and it appears the issue still persists.
Hello Kevin,
Can you please try to clear the cache of the server one more time and check the site on secret window.
Also if you could send us the link.
We added 2 line of code so even if the error persist it shouldn't be on the same line.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
That fixed it. thank you so much for making that fix for me!!
Hello Kevin,
Thanks for the feedback, this will be included in the next update!
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
All, I'm also having the same problem w/ the thrive and the fox working together.
What's the best way to go about troubleshooting it?
Hello Rema,
We usually don't do support for 3rd party plugin.
Please create a new tickets and give us all the information about the theme, wordpress, plugins version you are using.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thanks for the feedback, I've created PRIVATE TICKET #1257943. I purchased thrive. I'm new to wordpress. I'm just trying to figure things out. I've attached a screenshot of the error. The issue seems like the one that you fixed below.