Visual Composer generates an error when trying to install saying the install failed, the plugin is not activated and a higher version of Visual Composer in needed? My WP is 4.7.3
What is the current version of thefox you are using?
You can find the visual composer zip file in thefox/includes/plugins folder ( js_composer.zip ), you can try to upload this zip file directly to the wordpress dashboard.
Please tell us if you still have a problem after this.
Other times I'd get a message that a newer version of Composer was needed as if the shipped version of the plug in is not compatible with the latest version of WP 4.7.3
Visual Composer generates an error when trying to install saying the install failed, the plugin is not activated and a higher version of Visual Composer in needed? My WP is 4.7.3
Hello PhotoAlBell, thanks for purchasing Thefox!
What is the current version of thefox you are using?
You can find the visual composer zip file in thefox/includes/plugins folder ( js_composer.zip ), you can try to upload this zip file directly to the wordpress dashboard.
Please tell us if you still have a problem after this.
Regards
---------------------
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I just purchased this theme on Monday so I hope that The Fox version 2.05 is the latest.
I tried uploading the js_composer.zip from the dashboard and got a different message:
Installing Plugin from uploaded file: js_composer.zip
Unpacking the package…
Installing the plugin…
Destination folder already exists. /hermes/bosnaweb21a/b414/sl.photoalbell/html/wp-content/plugins/js_composer/
Plugin install failed.
Other times I'd get a message that a newer version of Composer was needed as if the shipped version of the plug in is not compatible with the latest version of WP 4.7.3
Hello PhotoAlBell,
Ok, so what you need to do is go to :
Plugins, deactivate and delete the visual composer.
If you don't see the Visual composer in your plugins then go to your ftp wp-content/plugins/js_composer and delete the "js_composer"
Then you should be able to upload the visual composer plugin zip file from the dashboard.
Still don't understand why you are having an error installing the plugin.
Please re-contact us if this doesn't fix the problem.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme