Hello Shane,

I am sorry but we only do support for verified customer.

The purchase code you submit doesn't seems to be valid

Please create a new ticket with a valid purchase code and our team will help you.

Regards

Hello Shane, thanks for purchasing Thefox!

First make sure the server settings are set to the one you can find in this article : What To Do If Demo Content Import Fails

Then if you still have problem, please tell us the version of WordPress you are using, if you have updated WordPress without updating the theme you may have some problem.

Waiting for your reply.

Regards

Hello Shane,

Could you give us access to your dashboard?

Also ask Bluehost support to check the error_log of the server, if you have all the settings set correctly this shouldn't happen.

Also are you using any custom plugins? if yes, can we disable it when checking your dashboard?

Regards

Hello Shane,

We looked into your site but couldn't find any 500 error pages, also we see that you are using Yoast SEO but not settings the page snippet, which is something you need to do or there is no point using the plugin.

Modify the page snippet :

https://drive.google.com/open?id=0B4U2I7SLFLQYV2tSaWtHVThDems

Edit this part for each page to set seo and avoid page content problem conflict ( if this is set by default you may have problem with visual composer ).

Did you fixed the 500 problems?

Regards