I get the below error when I try to update TheFox. What does this mean?
Warning: include_once(/home/content/a2pewpnas01_data02/31/3913131/html/wp-content/themes/thefox/includes/m_s/multiple_sidebars.php): failed to open stream: No such file or directory in /home/content/a2pewpnas01_data02/31/3913131/html/wp-content/themes/thefox/functions.php on line 193
Note: I'm using the Envato Toolkit and the theme updates just fine, but this error is most concerning when it displays. Any insight would be reassuring.
I'm sure everything is square on your end. It's the integration with the Envato WordPress Toolkit that seems to be causing the issue. When I download the theme to my computer and upload through the dashboard or via ftp, the theme uploads just fine. But when I update using the Envato WordPress Toolkit, I get errors like this from time to time. However, it's only persistent with TheFox theme.
Any insight would be awesome. I'd like to continue using the Envato WordPress Toolkit, but if you're team doesn't recommend it with your theme, please let me know.
Hello,
I get the below error when I try to update TheFox. What does this mean?
Warning:
Note: I'm using the Envato Toolkit and the theme updates just fine, but this error is most concerning when it displays. Any insight would be reassuring.include_once(/home/content/a2pewpnas01_data02/31/3913131/html/wp-content/themes/thefox/includes/m_s/multiple_sidebars.php):
failed to open stream: No such file or directory in /home/content/a2pewpnas01_data02/31/3913131/html/wp-content/themes/thefox/functions.php on line 193
Thanks!
Hello Josh,
That's really strange, could you please try to re-update the theme.
We just downloaded the latest version from themeforest and the file is included correctly.
We advice you to re-install the theme totally because if this file is missing you may be missing other files too.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hello,
I'm sure everything is square on your end. It's the integration with the Envato WordPress Toolkit that seems to be causing the issue. When I download the theme to my computer and upload through the dashboard or via ftp, the theme uploads just fine. But when I update using the Envato WordPress Toolkit, I get errors like this from time to time. However, it's only persistent with TheFox theme.
Any insight would be awesome. I'd like to continue using the Envato WordPress Toolkit, but if you're team doesn't recommend it with your theme, please let me know.
Thanks!
Hello Josh,
The problem is the Envato WordPress toolkit, now they have a new plugin :
https://github.com/envato/wp-envato-market
Using this plugin should fix the problem.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Perfect! Thanks for the help.
Thanks!
You're welcome!
Glad to have been able to help you!
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme