Just bought The Fox (YAY!) and none of the required plugins will install. When I try either bulk install or installing each separately, I get an error message that says "download failed: forbidden."
It's probably a problem with the server folder permission and maybe the server settings, the required server settings can be found in this article : What To Do If Demo Content Import Fails
If you go to Appearance > Install plugins and try to install the plugins 1 by 1, do you still have this error?
Also you can find the plugins zip file in : thefox/include/plugins
Then you can upload the plugins zip file from Plugins > add new.
Do not hesitate to contact us if you have more questions.
Just bought The Fox (YAY!) and none of the required plugins will install. When I try either bulk install or installing each separately, I get an error message that says "download failed: forbidden."
Hello Joan, thanks for purchasing Thefox!
It's probably a problem with the server folder permission and maybe the server settings, the required server settings can be found in this article : What To Do If Demo Content Import Fails
If you go to Appearance > Install plugins and try to install the plugins 1 by 1, do you still have this error?
Also you can find the plugins zip file in : thefox/include/plugins
Then you can upload the plugins zip file from Plugins > add new.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
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