Can't use my purchase code to activate the visual composer and the layerslider. And, need some help with the tags filter on the responsive version of the site.
Thank you for your reply. I thought I was buying the theme with a licenced Visual Composer and as I understand you only give us a free version of it and when it comes to register the plugin that is suppossed to be included in the price I'm paying I can't. I need to do so because if not my gallery is not working.
Can't use my purchase code to activate the visual composer and the layerslider. And, need some help with the tags filter on the responsive version of the site.
Thanks.
Hello Luis,
First for the plugins license you can't activate the plugins using the theme license, please check the following articles for more information :
Plugins Licenses
Plugins Update.
Regarding the tags filter can you please give us more information.
Regards
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Thank you for your reply. I thought I was buying the theme with a licenced Visual Composer and as I understand you only give us a free version of it and when it comes to register the plugin that is suppossed to be included in the price I'm paying I can't. I need to do so because if not my gallery is not working.
Hello Luis,
The visual composer license activation only activate the auto update, this will not add any module or anything to the theme.
What's the current problem?
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme