If you don't get a reply within 2 days then you can assume the ticket had a problem.
Though for customization or custom code we might take more time since the support doesn't cover modifications or customization and we only provide custom code when our devs have time or when it's easy fix.
In your case we are currently waiting on devs to send us the custom code required to center the buttons.
Do not hesitate to contact us if you have more questions.
Hello TheFox,
I have several open tickets to which I receive no more answers.
I'm still waiting for a response to the #1276572 ticket for two days.
Why are my tickets going to be ignored after a while, and should I always get new ones on the same topic?
Regards,
Veronica
Hello Veronica,
If you don't get a reply within 2 days then you can assume the ticket had a problem.
Though for customization or custom code we might take more time since the support doesn't cover modifications or customization and we only provide custom code when our devs have time or when it's easy fix.
In your case we are currently waiting on devs to send us the custom code required to center the buttons.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
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