I have some problems with the update theme. I can't add elements on page with visual composer. The unique action I can do is to re-edit elements but not to create new elements. In additon, I can custom columns on elements. For example I would like 1/3 + 1/3 + 1/3 column customize but it doesn't work too. What do you think it is the problem? What can I do?
Hi!
I have some problems with the update theme. I can't add elements on page with visual composer. The unique action I can do is to re-edit elements but not to create new elements. In additon, I can custom columns on elements. For example I would like 1/3 + 1/3 + 1/3 column customize but it doesn't work too. What do you think it is the problem? What can I do?
Thanks and kind regards,
Hello Sonia,
Maybe you updated the theme but not the plugins, please try to :
- Go to plugins and deactivate and delete the visual composer.
- Then go to Appearance > Install plugins to install the plugin new version.
After this make sure to clear the server and browser cache.
Re-contact us if you still have the problem.
Regards
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