After I bought your template (thefox), I got a .zip file called themeforest-11099136-thefox-responsive-multipurpose-wordpress-theme.
The first thing I did after I had WordPress, it was following the instruction from your documentation page.
1. Theme Installation via WordPress, its ok
2. Setting up the Demo Content.
a. There is 3 options under the Foxmenu/Demo importer.
i. I choose Classic_content and I save changes
3. WordPress importer
a. Under tools/import. I select Wordpress/Run importer. I select thefox_full_package\demo_xml/ thefox_classic_demo.xml.gz and I uploaded the file. After a few seconds some of the files fail to install.
If there are some fails in the complete list, Do I need to reset my WordPress? There is a Plugin to reset the WordPress Database address.
Do you have a video or instruction, to explain me how to Reset this Database?
4. How can I choose the demo I want?
5. Do you have a video where explain exactly how to install this Template, or any other video?
The top part is missing (we have a dream) there are 2 slide pictures. I understood about the missing pictures. But at least I want to understand how can I used all features you have in the different pages.
Yesterday night, I just install a full
version of WPBakery Visual Composer. This version has the Fronted editor. At the
moment that we select this version and we activate, the website didn’t run up.
The loading image just stop on 0%. Do you know if this version, cannot work
with your template or do I need to set up the general settings?
1. The version of the Visual composer we include is the full version and true version, do not install any other visual composer file you can find in the internet, a lot of free full version of the plugin are filled with virus or malware.
The frontend editor is deactivated in our theme because some of our custom shortcode doesn't work when using the frontend editor.
2. The slider at the top of our page is made with the "Slider revolution" plugin.
If you want to use the slider you can import our slider.
Go to the big files you downloaded from themeforest, then in thefox_full_package/sliders you will find the zop file of the slider.
Remember: you need to be logged in to download the update.
I download and I make a new install. I erase everything I had before.
After the theme selection, there is a problem
Warning: scandir(/home1/seix2009/public_html/main/wp-content/themes/thefox/admin/redux-extensions/configs/extensions/): failed to open dir: No such file or directory in /home1/seix2009/public_html/main/wp-content/themes/thefox/admin/redux-extensions/configs/loader.php on line 9Warning: scandir(): (errno 2): No such file or directory in /home1/seix2009/public_html/main/wp-content/themes/thefox/admin/redux-extensions/configs/loader.php on line 9Warning: Invalid argument supplied for foreach() in /home1/seix2009/public_html/main/wp-content/themes/thefox/admin/redux-extensions/configs/loader.php on line 10.
I try 4 times the installation. This happen with the new upgrade.
After I bought your template (thefox), I got a .zip file called themeforest-11099136-thefox-responsive-multipurpose-wordpress-theme.
The first thing I did after I had WordPress, it was following the instruction from your documentation page.
1. Theme Installation via WordPress, its ok
2. Setting up the Demo Content.
a. There is 3 options under the Foxmenu/Demo importer.
i. I choose Classic_content and I save changes
3. WordPress importer
a. Under tools/import. I select Wordpress/Run importer. I select thefox_full_package\demo_xml/ thefox_classic_demo.xml.gz and I uploaded the file. After a few seconds some of the files fail to install.
If there are some fails in the complete list, Do I need to reset my WordPress? There is a Plugin to reset the WordPress Database address.
Do you have a video or instruction, to explain me how to Reset this Database?
4. How can I choose the demo I want?
5. Do you have a video where explain exactly how to install this Template, or any other video?
Hello Ernesto, thanks for purchasing Thefox!
1. If you have downloaded the full package from envato, then you need to unzip the file and use "thefox.zip" file to install the theme into wordpess.
2. For the demo content, there is multiple option, the simpler is to do it from Thefox > Demo importer : https://drive.google.com/file/d/0B4U2I7SLFLQYQTIySGZ3dFBPMVE/view?usp=drivesdk
3. If you tried via the wordpress importer and got an error, what kind of error did you get.
Do you see any pages imported under "Pages" tab?
If you can send us a link to your site and give us access to your dashboard we can check if you need to reset the database.
For the database reset use this plugin WordPress database reset : https://drive.google.com/file/d/0B4U2I7SLFLQYNzByekwwUzhNVE0/view?usp=drivesdk
Then from "Tools > Database reset", click "Select all" and then remove the "user" and "usermeta" :
https://drive.google.com/file/d/0B4U2I7SLFLQYbVp3NGJVVDB3dlU/view?usp=drivesdk
4. If you import the "Classic demo" you will have all the page you see on this site : http://thefoxwp.com/
If you import the trending demo you will have all the page you see on this demo : http://thefoxtrending.wpengine.com/
If you import the business demo you will have all the page you see on this demo :
http://thefoxbusiness.wpengine.com/
5. Unfortunately since the theme has been updated we didn't create new video to explain the theme installation.
Do not hesitate to recontact us if you need any help.
Regards
---------------------
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I’m confused, I want to give you an example to you.
Which
Yesterday night, I just install a full version of WPBakery Visual Composer. This version has the Fronted editor. At the moment that we select this version and we activate, the website didn’t run up. The loading image just stop on 0%. Do you know if this version, cannot work with your template or do I need to set up the general settings?
visual composer, comes with frontend editor??
Hello Ernesto,
1. The version of the Visual composer we include is the full version and true version, do not install any other visual composer file you can find in the internet, a lot of free full version of the plugin are filled with virus or malware.
The frontend editor is deactivated in our theme because some of our custom shortcode doesn't work when using the frontend editor.
2. The slider at the top of our page is made with the "Slider revolution" plugin.
If you want to use the slider you can import our slider.
Go to the big files you downloaded from themeforest, then in thefox_full_package/sliders you will find the zop file of the slider.
Then go to your WordPress dashboard and go to Slider revolution, then click import slider : https://drive.google.com/file/d/0B4U2I7SLFLQYc1QxcWpNemtISU0/view?usp=drivesdk
Then you need to set the slider on the page : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#set-rev
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Today, I got a new problem
I got an email:
We'd like to let you know that an update to your item TheFox | Responsive Multi-Purpose WordPress Theme by tranmautritam is now available in your Downloads page.
Remember: you need to be logged in to download the update.
I download and I make a new install. I erase everything I had before.
After the theme selection, there is a problem
Warning: scandir(/home1/seix2009/public_html/main/wp-content/themes/thefox/admin/redux-extensions/configs/extensions/): failed to open dir: No such file or directory in /home1/seix2009/public_html/main/wp-content/themes/thefox/admin/redux-extensions/configs/loader.php on line 9 Warning: scandir(): (errno 2): No such file or directory in /home1/seix2009/public_html/main/wp-content/themes/thefox/admin/redux-extensions/configs/loader.php on line 9 Warning: Invalid argument supplied for foreach() in /home1/seix2009/public_html/main/wp-content/themes/thefox/admin/redux-extensions/configs/loader.php on line 10.
I try 4 times the installation. This happen with the new upgrade.
Hello Ernesto,
We noticed this problem, we are currently waiting for the envato team to accept our new update.
It will fix the problem, sorry for the inconvenience.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
I got a new update, but there is a new problem.
When Im try to import the demo.
Hello Ernesto,
The demo 1, demo 2, demo 3, are empty, if you want to download the demo you see on our site download the classic demo.
You can also go to Appearance > Demo Importer to import single page.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Good Morning!!!
I have another question. Finally, we could install it and we are ready to modify.
We like to use the template call http://thefoxwp.com/one-page-02/. I didn’t see it under menu or pages. Please let me know, where is this link
Thanks a lot.
Hello Ernesto,
If you have imported the classic demo you should be able to find the "One page" page.
The 02 version is just the same as the 01 but the header is set to left header.
You can set your header on the left if needed, go to Thefox > Header settings and change the header layout to left header or "left header fixed".
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
I’m so confused with your instructions.
This is what you sent me last time: “go to Thefox > Header settings and change the header layout to left header or "left header fixed"
Under theFox Menu, I don’t see any Header Settings. There are 2 options. Header Styling and header Preset.
Can you confirm me, where is the option to have the menu same as your page02.
After the third upgrade, there are som items that is not working anymore.
Thefox/Color preset this function is not working.
Hello Ernesto,
Regarding the header.
Go to
Thefox > Header Styling, then change "header layout" :
https://drive.google.com/file/d/0B4U2I7SLFLQYc1pOZFh1MHJCQ0E/view?usp=drivesdk
For the color preset, our team will fix it in this weekend update.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hello
Under pages sections, I don’t see the home page, in order to modify. Can you let me know, where can I find this page.
I also tried under Appearance/Import Data Data. Import Singles. Section: Pages. There is not page under HOME name.
Hello Ernesto,
Which page of the demo you want to import?
You were talking about the "One page", if you need one page for your homepage try to import "one page".
If you only want to set one of the page as the homepage : http://thefoxwp.com/wp-content/themes/TheFox/includes/documentation/thefox_documentation.html#homepage
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme