We used testimonials style 7 for our website to have them scroll/rotate horizontally however it breaks every now and then at random - basically it shows our 7 testimonials one under another (which looks terrible) instead of rotating them in a carousel. This seems to be happening at random without us touching that widget at all.
Also, we put our client logos in a partners section to them create a partners carousel on our homepage. Yesterday it was working fine and this morning it just stopped showing. I can see it in the editor but not on the website. Again not touched, stopped working at random.
Do you have any issues with carousels in general or testimonials/partners? Is there a way to fix this issue and avoid any more surprises with these 2 carousels?
and please also see a print screen of how testimonials go one under another instead of being in a carousel - it is random sometimes they are in a carousel and sometimes they load as one under another - we can't have this obviously.
Hi there,
We used testimonials style 7 for our website to have them scroll/rotate horizontally however it breaks every now and then at random - basically it shows our 7 testimonials one under another (which looks terrible) instead of rotating them in a carousel. This seems to be happening at random without us touching that widget at all.
Also, we put our client logos in a partners section to them create a partners carousel on our homepage. Yesterday it was working fine and this morning it just stopped showing. I can see it in the editor but not on the website. Again not touched, stopped working at random.
Do you have any issues with carousels in general or testimonials/partners? Is there a way to fix this issue and avoid any more surprises with these 2 carousels?
many thanks!
Paula
Hello Paula,
Strange that you have issue with the carousel functions, could you please send us a link to your site, also are you using any custom plugins?
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
http://dev.temptribe.co.uk/
and please also see a print screen of how testimonials go one under another instead of being in a carousel - it is random sometimes they are in a carousel and sometimes they load as one under another - we can't have this obviously.
Many thanks,
Paula
Hello Paula,
We checked the page multiple time and everything seems ok.
The screenshot you sent us is what the carousel would looks like if the script is not loaded correctly.
Are you using any custom plugins?
Also if you are using Yoast SEO did you modify the page snippet of this page? ( https://drive.google.com/open?id=0B4U2I7SLFLQYV2tSaWtHVThDems )
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme