We are not ignoring any tickets, our team can take up to 2 days to reply.
Concerning code or tweaking questions we sometimes need to get back to our devs that are not always prompt to reply, this time we had to wait for the slider revolution support to reply to get back to you.
Hello,
I have no answer to my tickets for days. After paying a second license, it would be correct to answer the questions instead of ignoring them.
Can you answer the ticket # 1312636?
Hello again,
We are not ignoring any tickets, our team can take up to 2 days to reply.
Concerning code or tweaking questions we sometimes need to get back to our devs that are not always prompt to reply, this time we had to wait for the slider revolution support to reply to get back to you.
Sorry for the inconvenience.
Regards
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