This plugin require Redux Framework plugin, and after I've installed it and actived, some images of your theme configuration's page, for example 'Color Preset' or 'Header Preset', pointing their image URL to <domain>/wp-content/plugins/redux-framework/ReduxCore/assets/img/color_business.jpg and not anymore to <domain>/wp-content/themes/thefox/admin/redux-framework/assets/img/color_business.jpg.
Before I've installed the Redux Framework plugin standalone I saw all your images correctly; in fact if I disable Redux Framework plugin your theme returns to work properly.
You would need to deactivate the theme options from the main theme ( edit the main theme functions.php to disable the admin ) then call the theme options panel from your child theme.
Do not hesitate to contact us if you have more questions.
Hi all.
I've purchased your Wordpress theme, TheFox, to use on a new website for customer service.
To achieve this goal I've choosed to use Wordpress TotalDesk plugin (https://plugins.db-dzine.com/helpdesk/).
This plugin require Redux Framework plugin, and after I've installed it and actived, some images of your theme configuration's page, for example 'Color Preset' or 'Header Preset', pointing their image URL to <domain>/wp-content/plugins/redux-framework/ReduxCore/assets/img/color_business.jpg and not anymore to <domain>/wp-content/themes/thefox/admin/redux-framework/assets/img/color_business.jpg.
Before I've installed the Redux Framework plugin standalone I saw all your images correctly; in fact if I disable Redux Framework plugin your theme returns to work properly.
Can you help me?
Thanks,
Alex.
Hello Alex, thanks for purchasing Thefox!
Unfortunately to fix this you would need to modify the theme files directly ( thefox/admin/options-init.php )
and replace
ReduxFramework::$_url
with the right url for the assets.
Running 2 times the redux framework can lead to some trouble.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
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Is it possibile to make this modification in the child theme?
Alex.
Hello Alex,
You would need to deactivate the theme options from the main theme ( edit the main theme functions.php to disable the admin ) then call the theme options panel from your child theme.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme