Comments Meritxell started the conversationJanuary 9, 2018 at 3:53pmWith the new update of the theme I can not put background color in the row, nor change the current one.How can I put background color now? 895TheFox repliedJanuary 10, 2018 at 5:28amHello Meritxell,Did you also updated the visual composer?Are you using any custom plugins?Regards--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Meritxell repliedJanuary 10, 2018 at 9:27amGood Morning,I have updated the theme of January 3. When you enter my dashboard you can check it. I can not change the color in the theme options, the Slabo does not work and I can not change the color of the rows. I wait your answer. Thank youMeritxell repliedJanuary 11, 2018 at 9:29amGood Morning,Have you been able to see the questions I sent you?It is urgent for me to resolve these incidents as soon as possible.Thank you 895TheFox repliedJanuary 12, 2018 at 6:31amHello again,We are not able to log in, can you also please confirm that we can disable custom plugins to make tests.Regards--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Meritxell repliedJanuary 12, 2018 at 8:52amAcces dashboard:www.pullmanconsultores.com/wp-adminUser: pullmanconsultoresPassword: PCon2017 895TheFox repliedJanuary 12, 2018 at 9:45amHello again,Our devs tried to log in and change the theme options color ( main background color ) and they had no problem.Same for the pages rows : https://drive.google.com/file/d/1c1SRQRQ1Y77niV-OVBECMyfCpV5ao2Xj/view?usp=drivesdkPlease make sure to clear your server and browser cache ( try to log in a secret window to be sure )For the Slabo we couldn't check the theme file, are you using a multisite?Regards--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Sign in to reply ...
With the new update of the theme I can not put background color in the row, nor change the current one.
How can I put background color now?
Hello Meritxell,
Did you also updated the visual composer?
Are you using any custom plugins?
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Good Morning,
I have updated the theme of January 3. When you enter my dashboard you can check it.
I can not change the color in the theme options, the Slabo does not work and I can not change the color of the rows.
I wait your answer.
Thank you
Good Morning,
Have you been able to see the questions I sent you?
It is urgent for me to resolve these incidents as soon as possible.
Thank you
Hello again,
We are not able to log in, can you also please confirm that we can disable custom plugins to make tests.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Acces dashboard:
www.pullmanconsultores.com/wp-admin
User: pullmanconsultores
Password: PCon2017
Hello again,
Our devs tried to log in and change the theme options color ( main background color ) and they had no problem.
Same for the pages rows : https://drive.google.com/file/d/1c1SRQRQ1Y77niV-OVBECMyfCpV5ao2Xj/view?usp=drivesdk
Please make sure to clear your server and browser cache ( try to log in a secret window to be sure )
For the Slabo we couldn't check the theme file, are you using a multisite?
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme