Hello Melissa, thanks for purchasing Thefox!

1. We checked the page but couldn't see the problem we only see one table, and see the desktop table is hidden on mobile and vice-versa.

2. If you can change the default top space for the blog posts using this custom css ( thefox > styling options ) :

.post_single.vc_row { padding-top:100px !important; }

change 100 to the space you want to use.

3. Is this page set as the "Posts page"? To create a blog page don't set a "Posts page" but use the WPbakery and our "Blog" module.

Do not hesitate to contact us if you have more questions.

Have a nice day!

Regards.

Hello Melissa, sorry for the late reply, our team was moving to an other country we were not available those last 3 days.

1. First for the button ( small size )

You can try to add this custom css : 

.small_button_rd { padding: 8px 15px 10px; }

This should do the trick.

2. Second, For the plugins, you can update the plugins from Appearance > Install plugins.

If clicking update leads you to a error page that ask you to buy the plugins, go to Plugins and deactivate and delete the plugins you want to update.

Then go back to Appearance > Install plugins and click install you should be able to install the plugins.

3. Regarding the responsive part ( the table ) we rechecked on a mac to be sure but we don't see the double table, is there a special resolution where you see both table? We can send you a video or a screenshot of the site if you want to see how we see it on our ends.

Again sorry for the late reply.

Do not hesitate to contact us if you have more questions.

Have a nice day!

Regards.

Hello Melissa,

Could you please give us access to your dashboard?

1. First about the comments, we see that the highlight color is set to fafafa by custom css ( we can't tell if its manual or from the theme options without having access to your dashboard. )

Did you added any custom css?

2. For not being able to remove the plugins, we never saw this error, please try to do the follwing :

- Connect to your FTP and go to wp-content/plugins then delete the Layerslider and Revslider folder.

- Update the theme to the latest version : Theme update

- After you have update the theme go to Appearance > Install plugins to install the latest version of the plugins.

For the activation code this is not needed unless you want to activate the auto update for those plugins or use the custom demo slider the plugins has to offer.

3. Regarding the table, please give us access to your backend so we can check the settings.

4. Regarding the blog, we never had the "Remove this" screenshot, it seems you forgot to join it.

If you were talking about the post info you can add this custom css ( Thefox > styling options ) :

.post-info { display:none; }

This should do the trick, regarding the space you want to reduce if you can re-join a screenshot it would be nice.

Again, sorry for the late reply.

Regards

Hello Melissa,

1. Glad to hear that!

2. We can't connect to your FTP, you need to do it yourself, if you contact your host support they should be able to guide you on how to do this and you should be able to solve this problem easily.

3. We need a verification code to log in, can you please deactivate this feature for 1 or 2 days the time we make the tests?

4. Glad to hear that!

5. Can you please make sure you have this code in the custom css box of our theme panel ( thefox > styling options ) :

.small_rd_bt {  padding: 8px 15px 11px !important; }

Regards

Hello Melissa,

Regarding the FTP, could you please try to contact their support and ask them to remove the plugins, we don't know why this error is being generated, the other thing you can try to do is switch to the default wordpress theme and then try to remove the plugins.

Regarding the table its was bugging only at a certain resolution, its was a bug from our side, we made the modifications directly to your theme installation but we will include the modifications in our next update.

Regards

Hello Melissa,

Download the latest version of our theme from themeforest, then in the file you downloaded you should be able to find a folder named "thefox".

Then go to thefox>includes> plugins

there you can find the revslider.zip and layerslider.zip file.

Do not hesitate to contact us if you have more questions.

Have a nice day!

Regards.

Hello Melissa,

If you want to activate the auto update for those plugins you would need to buy them.

We will update our theme and put the new version in it when we update the theme, also you don't really need to update the plugins everytime, if you check their changelog you will see that it's only really small changes that doesn't really affect anything.

Regards

Hello Melissa,

Glad to have been able to help you!

Do not hesitate to contact us if you have more questions.

Have a nice day!

Regards.