Comments Ömer started the conversationFebruary 3, 2018 at 1:55pmWhen i try to edit one of my pages, backend editor shows everything as an empty page, and says "YOU HAVE BLANK PAGE START ADDÄ°NG CONTENT OR TEMPLATES".When i switch to classic mode, i can see the created code by the plugin.Can you please tell me the fix for this. 895TheFox repliedFebruary 3, 2018 at 5:50pmHello Omer, thanks for purchasing Thefox!That's really strange, could you pelase give us more information about the theme version you are using and also the wordpress version you are using?Even better if you can give us access to your backend we would like to make some test.Did you had this problem since the first day you used the theme or it suddenly started to act like this?Regards--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Ömer repliedFebruary 3, 2018 at 6:17pmHi Fox, Thanks for the reply.I'm unable to give access because i'm working on localhost.WordPress Version: 4.9.2The Fox Theme Version: 3.1.3I also tried to deactive other plugins and leave only the WPBakery Page Builder and nothing changes.WPBakery Page Builder Settings are also looks normal.I didn't try to downgrade Wordpress version, Maybe it could be a temporary solution.When I add some elements to the page in WPBakery Page Builder Backend, it always shows as the picture in the attactment.Thanks. 895TheFox repliedFebruary 3, 2018 at 7:27pmHello Omer,This is really strange, if you can give us access to your dashboard we can try to check the console to see if there is any errors.Regards--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Sign in to reply ...
When i try to edit one of my pages, backend editor shows everything as an empty page, and says "YOU HAVE BLANK PAGE START ADDÄ°NG CONTENT OR TEMPLATES".
When i switch to classic mode, i can see the created code by the plugin.
Can you please tell me the fix for this.
Hello Omer, thanks for purchasing Thefox!
That's really strange, could you pelase give us more information about the theme version you are using and also the wordpress version you are using?
Even better if you can give us access to your backend we would like to make some test.
Did you had this problem since the first day you used the theme or it suddenly started to act like this?
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hi Fox, Thanks for the reply.
I'm unable to give access because i'm working on localhost.
WordPress Version: 4.9.2
The Fox Theme Version: 3.1.3
I also tried to deactive other plugins and leave only the WPBakery Page Builder and nothing changes.
WPBakery Page Builder Settings are also looks normal.
I didn't try to downgrade Wordpress version, Maybe it could be a temporary solution.
When I add some elements to the page in WPBakery Page Builder Backend, it always shows as the picture in the attactment.
Thanks.
Hello Omer,
This is really strange, if you can give us access to your dashboard we can try to check the console to see if there is any errors.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme