I activate this theme and Wordpress crashed and only responds with a white page, completely empty page. Administrator too. I have to manually delete the theme via ftp to get wordpress working again.
After doing all that, if you upload the theme and still get an error page, please contact your host support and ask them for the error_log file, they should be able to tell you what is wrong.
If we know what error you have we will also be able to tell you what you need to do.
Do not hesitate to contact us if you have more questions.
I activate this theme and Wordpress crashed and only responds with a white page, completely empty page. Administrator too. I have to manually delete the theme via ftp to get wordpress working again.
Please, help me.
Hello Isa, thanks for purchasing Thefox!
Before activating the theme try to disable any plugins you are currently using, also make sure your server use the recommended settings :
What To Do If Demo Content Import Fails
After doing all that, if you upload the theme and still get an error page, please contact your host support and ask them for the error_log file, they should be able to tell you what is wrong.
If we know what error you have we will also be able to tell you what you need to do.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
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Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thank you so much. I disabled all plugin and now started.
Hello Isa,
Glad to hear that!
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme