On WooCommerce Checkout page, the 'Create an Account' button doesn't work. The errors are attached here. We're wondering if this is a conflict with TheFox theme because we've already disabled/enabled plugins and nothing else seems to be conflicting with it. Can you please help investigate?
About the SSL certificate warning, we've reached out to [email protected] to report the issue.
Hi! We already updated the theme but it's having issues with WooCommerce still. The 'Create an Account' button on the Checkout page still doesn't work. WooCommerce said it's a theme issue. How can we request for assistance? Thanks in advance.
Our developer found the issue with the code. He said:
"...it was there but it wasn't showing up because looks like fox theme woocommerce template file using a improper conditional logic that was preventing the my account popup to show up. i've attached bitbucket commit screenshot of changes that i made to fix this issue. you can show that to theme author for reporting."
We just wanted to let you know that we encountered this while working on our WooCommerce site. Please see attached file for the location of the code that he fixed.
TheFox Version 3.2.1
WooCommerce Version 3.3.4
On WooCommerce Checkout page, the 'Create an Account' button doesn't work. The errors are attached here. We're wondering if this is a conflict with TheFox theme because we've already disabled/enabled plugins and nothing else seems to be conflicting with it. Can you please help investigate?
About the SSL certificate warning, we've reached out to [email protected] to report the issue.
Hello again,
Please try to update our theme to the latest version, it should fix the problem.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
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Thanks. We'll update the theme.
Hi! We already updated the theme but it's having issues with WooCommerce still. The 'Create an Account' button on the Checkout page still doesn't work. WooCommerce said it's a theme issue. How can we request for assistance? Thanks in advance.
Hello Tranmautritam,
Our developer found the issue with the code. He said:
"...it was there but it wasn't showing up because looks like fox theme woocommerce template file using a improper conditional logic that was preventing the my account popup to show up. i've attached bitbucket commit screenshot of changes that i made to fix this issue. you can show that to theme author for reporting."
We just wanted to let you know that we encountered this while working on our WooCommerce site. Please see attached file for the location of the code that he fixed.
Thanks,
April
Hello April,
I am sorry it seems that the ticket didn't get updated.
Thanks for the feedback, we will check the code you provided us!
Kind regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme