wordpress won't upload thefox.zip. so i tried to upload it directly to the ftp server as it said in your tutorial. but when i go to wordpress to activate thefox theme, it tells mit that it can't use this template because it is defect. it has no style sheet!
so how do we solve this? are you going to send me a new download?
The problem is that you have probably uploaded the zip file directly or uploaded the wrong folder ( if you have downloaded the full package from themeforest ).
What you should try to do is to unzip thefox.zip file and upload the folder "thefox" in the wp-content/themes folder from your ftp, before doing this make sure that the folder "thefox" contains the style.css file.
Do not hesitate to contact us if you have more questions.
i did what you said. and yes, the folder thefox contains a style sheet. but it won't let me upload the complete folder on the ftp, only the php documents. but not the other folders like admin, css, funktions...
after i had imported thefox theme via filezilla, i imported the child theme via wordpress.
but in wordpress tells me that the child theme cannot connect or find to the main thefox theme because the main theme is uploaded but not complete or defect.
hi,
wordpress won't upload thefox.zip. so i tried to upload it directly to the ftp server as it said in your tutorial. but when i go to wordpress to activate thefox theme, it tells mit that it can't use this template because it is defect. it has no style sheet!
so how do we solve this? are you going to send me a new download?
thank you!
Hello Jessy, thanks for purchasing Thefox!
The problem is that you have probably uploaded the zip file directly or uploaded the wrong folder ( if you have downloaded the full package from themeforest ).
What you should try to do is to unzip thefox.zip file and upload the folder "thefox" in the wp-content/themes folder from your ftp, before doing this make sure that the folder "thefox" contains the style.css file.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
hi,
i did what you said. and yes, the folder thefox contains a style sheet. but it won't let me upload the complete folder on the ftp, only the php documents. but not the other folders like admin, css, funktions...
ok, problem solved. i couldn't upload the file on my.world4you so i installed filezilla and it worked.
thank you for your help!
new problem,
after i had imported thefox theme via filezilla, i imported the child theme via wordpress.
but in wordpress tells me that the child theme cannot connect or find to the main thefox theme because the main theme is uploaded but not complete or defect.
please help!
ok ,looks like i may have found the problem. i had kapitals in the folder name TheFox. I changed it to thefox and it seems to have recognized it.
Hello Jessy,
Glad to hear that you have been able to fix the problem.
Also, you may want to contact your host support and ask them to change the server settings to the one you can find in this article :
What To Do If Demo Content Import Fails
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme