I'm getting periodic 500 Internal Server Errors with very slow load times, and DirectNic is saying Physical Memory Usage, I/O Usage, Entry Processes and CPU usage are all maxed out. This is on a clean Wordpress install with only required plugins installed. What would be causing these issues?
We are hosted with DirectNic. However, on a hunch, I tried a different host (BlueHost) and had much better results.
However, I had registered the theme already, and need to register it on the new host to proceed. I'll reply privately with the key in the post after this.
I'm getting periodic 500 Internal Server Errors with very slow load times, and DirectNic is saying Physical Memory Usage, I/O Usage, Entry Processes and CPU usage are all maxed out. This is on a clean Wordpress install with only required plugins installed. What would be causing these issues?
Thanks,
Zac
Hello Zac, thanks for purchasing Cesis!
Where are you hosted?
You are the first customer to have any problem with performance, it would be nice if you can give us more information.
The recommended server settings can be found in this article :
What To Do If Demo Content Import Fails
Also our support is going offline for the next 8 ~ 10 hours.
But we will be back to you asap!
Thanks for your patience.
Kind Regards
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Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hey there!
We are hosted with DirectNic. However, on a hunch, I tried a different host (BlueHost) and had much better results.
However, I had registered the theme already, and need to register it on the new host to proceed. I'll reply privately with the key in the post after this.
Thanks,
Zac
Hello Zac,
We deregistered the license from your old site, you should be able to use it again now
Also if you enter the license to new site, click saves changes then deregister code, you will be able to deregister the code yourself.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme