Hi, google fonts is not working in the new theme "Cesis", I'm running the latest version and we are using the same setup that we used to, when we where using "The Fox" server wise at Call2action - do you have a fix for this
Thank you for your answer. The fonts are just not loading (see screenshot). Fonts are working fine in Revolution Slider, and I dont see how it can be the server, because we have a lot of pages runing on 'The fox' on the same servers and they are working just fine (and as I said Google Fonts works in Revolution Slider).
Hi, google fonts is not working in the new theme "Cesis", I'm running the latest version and we are using the same setup that we used to, when we where using "The Fox" server wise at Call2action - do you have a fix for this
Hello Olav, thanks for purchasing Cesis!
Do you have an installation of Thefox on the same server to see if the fonts works?
We are using Redux to build the theme panel on both theme and the library are the same.
Also what is the error showing when you try to use the fonts?
Kind Regards
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Thank you for your answer. The fonts are just not loading (see screenshot). Fonts are working fine in Revolution Slider, and I dont see how it can be the server, because we have a lot of pages runing on 'The fox' on the same servers and they are working just fine (and as I said Google Fonts works in Revolution Slider).
Hello Olav,
Can you please try this :
- Deactivate all the extra plugins you are using except the one included in Cesis.
- Switch to WordPress default theme.
- Remove Cesis from WordPress, make sure that nothing remains in the ftp.
- Clear the server / browser cache.
- Re-install Cesis and activate it.
- Try to use the fonts.
I hope this helps.
Kind Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
It's not working on any of the instalations after the last update, Google fonts worked previous to this
Hello Olav,
Please re-try with the steps we sent you in the previous ticket.
Make sure to deactivate all the plugins, clear server and browser cache then :
- Switch to WordPress default theme.
- Remove Cesis from WordPress, make sure that nothing remains in the ftp.
- Clear the server / browser cache.
- Re-install Cesis and activate it.
- Try to use the fonts.
In the latest version 1.1.6 if you have follow the previous step you won't have any problem.
If you are using any custom plugins then you may have problem because of the custom plugins.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme