Comments David started the conversationJuly 16, 2018 at 12:10pmWhen i activate the theme, the web doesn´t work - Error 500 895TheFox repliedJuly 16, 2018 at 12:57pmHello David, thanks for purchasing Cesis!It is probably a problem with the server settings.Make sure you have set your server settings to the one you can find in this article :What To Do If Demo Content Import FailsIf you can your host support they should be able to help you to do this.Make sure that the CURL function is also enable so you can activate the theme license.Do not hesitate to contact us if you have more questions. Have a nice day! Regards.--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme David repliedJuly 17, 2018 at 9:06amHello,I have change the server configuration to: max_execution_time 3600max_input_time 3600memory_limit 256Mpost_max_size 64Mupload_max_filesize 64Mmax_input_vars 3000... and still have the same problem when i activate this theme. :(Please, can you help me? 895TheFox repliedJuly 17, 2018 at 10:16amHello David,This is really strange, I am sorry but could you please contact your host support and ask them about this?Also if you can ask for the error log of the server.Also if you can disable all the custom plugins you have activated on the installation it might help.Waiting for more information.Kind Regards--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Sign in to reply ...
When i activate the theme, the web doesn´t work - Error 500
Hello David, thanks for purchasing Cesis!
It is probably a problem with the server settings.
Make sure you have set your server settings to the one you can find in this article :
What To Do If Demo Content Import Fails
If you can your host support they should be able to help you to do this.
Make sure that the CURL function is also enable so you can activate the theme license.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hello,
I have change the server configuration to:
... and still have the same problem when i activate this theme. :(
Please, can you help me?
Hello David,
This is really strange, I am sorry but could you please contact your host support and ask them about this?
Also if you can ask for the error log of the server.
Also if you can disable all the custom plugins you have activated on the installation it might help.
Waiting for more information.
Kind Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme