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  Public Ticket #1669937
WPBakery problem with list
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  • Erica Gir started the conversation

    Hello!

    I've a problem with products pages that I'm not able to solve... hope you can help me out with this mess...

    Previously, with TheFox, I've created 600+ product pages. Every product in the field Description, have a list with icons.

    When I change the theme to Cesis everything worked except the list that disappear and was substituted with just "]

    the code in classic mode was

    [rd_lists_ctn][rd_list icon="imf-circle-small"]Design by: CRS Silat[/rd_list][rd_list icon="imf-circle-small"]Catalogo/i di riferimento: Secondo Natura, Catalogo Tecnico[/rd_list][rd_list icon="imf-circle-small"]Finitura Standard: Rattan black[/rd_list][rd_list icon="imf-circle-small"]Possibilità di personalizzare la finitura: SI[/rd_list][rd_list icon="imf-circle-small"]Possibilità di personalizzare le dimensioni: SI[/rd_list][rd_list icon="imf-circle-small"]Smontabile, in kit di montaggio[/rd_list][rd_list icon="imf-circle-small"]Numero di pezzi per imballo: 1[/rd_list][/rd_lists_ctn]

    So I've created a new sample product with the same list from scratch

    the new code is 

    [cesis_icon_list space="8" margin_bottom="20" values="[{"icon":"fa-rightarrow2","text":"Design by: CRS Silat"},{"icon":"fa-rightarrow2","text":"Catalogo/i di riferimento: Secondo Natura, Catalogo Tecnico"},{"icon":"fa-rightarrow2","text":"Finitura Standard: Rattan black"},{"icon":"fa-rightarrow2","text":"Possibilità di personalizzare la finitura: SI"},{"icon":"fa-rightarrow2","text":"Possibilità di personalizzare le dimensioni: SI"},{"icon":"fa-rightarrow2","text":"Smontabile, in kit di montaggio"},{"icon":"fa-rightarrow2","text":"Numero di pezzi per imballo: 1"}]" t_heading_separator="" t_text_separator=""]

    my plan was to export the products, use a find and replace on the csv, and then import again.

    The problem is that when I import the description again the list is still not visible and I get instead 

    ” t_heading_separator=”” t_text_separator=””]

    The fact is that, even the single product created from scratch if exported and the imported again give me the same problem...

    how is this possible?

    I've even tried to change the list with text but I've the problem of <br> that I don't know how to insert in csv file...

    If you can help me out will be great because has been 2 days that i've tried to solve this but i still cannot... and the idea to write by hand again 600+ lists is making me worry...

    Thanks!

  •  895
    TheFox replied

    Hello Erica,

    I think the problem is this part :

    "[{"icon":"fa-rightarrow2","text":"Design by: CRS Silat"},{"icon":"fa-rightarrow2","text":"Catalogo/i di riferimento: Secondo Natura, Catalogo Tecnico"},{"icon":"fa-rightarrow2","text":"Finitura Standard: Rattan black"},{"icon":"fa-rightarrow2","text":"Possibilità di personalizzare la finitura: SI"},{"icon":"fa-rightarrow2","text":"Possibilità di personalizzare le dimensioni: SI"},{"icon":"fa-rightarrow2","text":"Smontabile, in kit di montaggio"},{"icon":"fa-rightarrow2","text":"Numero di pezzi per imballo: 1"}]"

    You see how it use 

    "

    at the start then again after [{

    "

    This is probably causing the problem.

    What you could try to do is to replace the first ", with '

    I think wordpress has problem when trying to format this part when importing it.

    This is the code you should try

    [cesis_icon_list space="8" margin_bottom="20" values='[{"icon":"fa-rightarrow2","text":"Design by: CRS Silat"},{"icon":"fa-rightarrow2","text":"Catalogo/i di riferimento: Secondo Natura, Catalogo Tecnico"},{"icon":"fa-rightarrow2","text":"Finitura Standard: Rattan black"},{"icon":"fa-rightarrow2","text":"Possibilità di personalizzare la finitura: SI"},{"icon":"fa-rightarrow2","text":"Possibilità di personalizzare le dimensioni: SI"},{"icon":"fa-rightarrow2","text":"Smontabile, in kit di montaggio"},{"icon":"fa-rightarrow2","text":"Numero di pezzi per imballo: 1"}]' t_heading_separator="" t_text_separator=""]

    Do not hesitate to contact us if you have more questions.

    Have a nice day!

    Regards.