I recently purchased the theme and and trying to build the site for client. The changes that I make from within the options panel for the header don't update on the individual pages themselves. I have double checked at the bottom of each page that there are no custom options turned on for the header.
When I select a Header preset the change doesn't happen on individual pages and when I go into the actual settings themselves and change the color or text size or text type, it also does not update.
The only thing that does work is when I go on the page itself and use custom settings at the bottom. That is huge headache to do to every page so that they are the same.
As you can see in the attachments, the background color should be a very dark blue and when you look at the contact page 2, it is a lighter blue background
No custom plug-ins. Other than with commerce. I did try just now to view the website and on Firefox instead of Google Chrome which is what I've been using. It looks correct to me there.
Maybe it is a caching issue with Google Chrome. I'll try to find out how to clear the cache. You mentioned clearing the cache on the server. How would I go about doing that? Would that be the same as using Autoptimize plugin?
I cleared my browser cache and it seems to have fixed my problem. I am still seeing the color preset issue from within the options panel. There are no color options there. Image attached
Cesis theme:
I recently purchased the theme and and trying to build the site for client. The changes that I make from within the options panel for the header don't update on the individual pages themselves. I have double checked at the bottom of each page that there are no custom options turned on for the header. When I select a Header preset the change doesn't happen on individual pages and when I go into the actual settings themselves and change the color or text size or text type, it also does not update.
The only thing that does work is when I go on the page itself and use custom settings at the bottom. That is huge headache to do to every page so that they are the same.
As you can see in the attachments, the background color should be a very dark blue and when you look at the contact page 2, it is a lighter blue background
The color presets are also missing.
Hello Jay,
Are you using any custom plugins?
Did you tried to clear the server and browser cache after changing the theme options?
Also if you create a new page the settings still don't apply?
Kind regards
---------------------
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Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
No custom plug-ins. Other than with commerce. I did try just now to view the website and on Firefox instead of Google Chrome which is what I've been using. It looks correct to me there.
Maybe it is a caching issue with Google Chrome. I'll try to find out how to clear the cache. You mentioned clearing the cache on the server. How would I go about doing that? Would that be the same as using Autoptimize plugin?
Thanks for getting back to me!
I cleared my browser cache and it seems to have fixed my problem. I am still seeing the color preset issue from within the options panel. There are no color options there. Image attached
Hello Jay,
Glad to hear that was a cache issue.
You mean the preset part is still not working?
If only the preset part is not working it is a problem related to the server settings.
the recommended settings can be found in this article :
What To Do If Demo Content Import Fails
Also make sure the server folder settings are set correctly.
Kind regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme