When clicking on the staff member's photo or name, it is going to an external page to see the person's bio. We do not want this. Want it to stay within the site, not go to an outside page or tab. Let us know how this can be resolved where it stays within the site when the photo or name is clicked.
That simply shut off the ability for the photo and the name to be clickable. Now it doesn’t work at all! We still need it to click to the bio pages, just not create a new tab or window when doing so.
You will also notice that the Font Awesome envelope icon that should symbolize the "email" next to their name is not displaying and is a square. What is going on with this theme?
When you edit the Staff module you are able to choose if you want the link to open in a new tab or no.
Also the Font awesome problem you are having is because of one of the custom plugins you are using "Logos showcase", deactivate it and the problem related to font awesome will be solved.
Do not hesitate to contact us if you have more questions.
You guys, stop and please fix the issues instead of sending back a quick reply to remedy the problem. Your solution to the Staff page does not work. I have set it to "NO" in the Staff Members Settings. However, on the actual staff page, when I click on the NAME of the person, it still opens that person's staff page in a new tab. It even does this on your demo site. I want to be able to STOP this from happening where it does NOT open a staff member's page in a new tab. Either this can be fixed or not. Please send an actual remedy or I will need to request our money back for this purchase since I can't get a simple resolution to the issue.
We tested on our test site and it seems to works fine, please try to disable any custom plugins you are using.
If you are still having problem after this, then give us access to your dashboard and confirm that our team can try to disable the custom plugins you are using.
When clicking on the staff member's photo or name, it is going to an external page to see the person's bio. We do not want this. Want it to stay within the site, not go to an outside page or tab. Let us know how this can be resolved where it stays within the site when the photo or name is clicked.
Hello Morgan, thanks for purchasing Thefox!
Please try to add this custom css ( thefox > styling options ) :
.staff_post_ctn a { pointer-events: none; cursor: default; }
Do not hesitate to contact us if you have more questions.
Have a nice weekend!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
That simply shut off the ability for the photo and the name to be clickable. Now it doesn’t work at all! We still need it to click to the bio pages, just not create a new tab or window when doing so.
You will also notice that the Font Awesome envelope icon that should symbolize the "email" next to their name is not displaying and is a square. What is going on with this theme?
Hello Morgan,
When you edit the Staff module you are able to choose if you want the link to open in a new tab or no.
Also the Font awesome problem you are having is because of one of the custom plugins you are using "Logos showcase", deactivate it and the problem related to font awesome will be solved.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
You guys, stop and please fix the issues instead of sending back a quick reply to remedy the problem. Your solution to the Staff page does not work. I have set it to "NO" in the Staff Members Settings. However, on the actual staff page, when I click on the NAME of the person, it still opens that person's staff page in a new tab. It even does this on your demo site. I want to be able to STOP this from happening where it does NOT open a staff member's page in a new tab. Either this can be fixed or not. Please send an actual remedy or I will need to request our money back for this purchase since I can't get a simple resolution to the issue.
Hello Morgan,
We tested on our test site and it seems to works fine, please try to disable any custom plugins you are using.
If you are still having problem after this, then give us access to your dashboard and confirm that our team can try to disable the custom plugins you are using.
Kind regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme