We see that you are not using the latest version of the theme, so it is probable that you are not using the latest version of the plugins.
Did you deactivated the custom plugins you are using, clear the server and browser cache and check if that fixed the issue?
If not then please give us access to your dashboard so we can check what is wrong, also confirm that our team can disable the plugins you are currently using.
I want to update the social media icons but on all of my staff the page settings plug in is not working - nothing shows up. It is just blank.
Hello Michelle,
Can you please :
- Make sure you are using the latest theme version
Theme update
- Make sure you are using the latest plugin version :
Plugins Update.
- Then clear the server and browser cache.
If you still have problem after this, try to disable the custom plugins you are using.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
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Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Yes latest theme and latest plugins, deactivated plug in and activated again.
Looks like there is some errors being thrown. when I try to click any of those categories it says javascript:(void0);
Please help! I need to remove the links from the bios as they are executive leadership...
Hello Michelle,
We see that you are not using the latest version of the theme, so it is probable that you are not using the latest version of the plugins.
Did you deactivated the custom plugins you are using, clear the server and browser cache and check if that fixed the issue?
If not then please give us access to your dashboard so we can check what is wrong, also confirm that our team can disable the plugins you are currently using.
Kind regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme