After I have purchased this theme, my favorite plugin WPbakery Page Builder came with it, and it has been working well. However, I found it malfunctioning today when I tried to edit my website, and I found the plugin "WPbakery Page Builder" was completely shutoff for no reason. I have checked my settings and everything seems to be normal but the edit page still shows code instead of the builder GUI. Need your hand to help me figure out what the problem is? Thank you very much!
After I have purchased this theme, my favorite plugin WPbakery Page Builder came with it, and it has been working well. However, I found it malfunctioning today when I tried to edit my website, and I found the plugin "WPbakery Page Builder" was completely shutoff for no reason. I have checked my settings and everything seems to be normal but the edit page still shows code instead of the builder GUI. Need your hand to help me figure out what the problem is? Thank you very much!
Hello Yang, thanks for purchasing Cesis!
The problem is that you update WordPress to 5.0 without updating our theme please :
- Go to plugins and deactivate and delete the visual composer.
- Update the theme to the latest version : Theme update
- Then go to Appearance > Install plugins to install the plugin new version.
This should fix the problem
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
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