I can't edit the staff options section settings. Not sure what happened. I think I have everything updated. The page options settings on all the other pages are working fine it is just the staff pages. I just needed to update the social icon links. I also tried to enter a new staff member and I wasn't able to access the options then either. Please see the attachment.
Thank you. That worked great. However now the links on the icons are not working. (see attached backend image) Also ison there any way to spread out the icons or move them so they are not right on top of each other?
I tried this as well and it didn't resolve the issue with the active icon links. I placed my info on the other ticket if you need to review my site from the backend.
We disabled the custom plugins on the site and everything seems to be working fine now.
Please clear the server and browser cache.
Do not use "Duplicate post" plugin because it is not well programmed and duplicate the ID of posts / page instead of making a new one, if you use it the single page / post options will not work correctly.
Do not hesitate to contact us if you have more questions.
I can't edit the staff options section settings. Not sure what happened. I think I have everything updated. The page options settings on all the other pages are working fine it is just the staff pages. I just needed to update the social icon links. I also tried to enter a new staff member and I wasn't able to access the options then either. Please see the attachment.
Hello Jim,
The problem is that the WPbakery page builder settings are not set correctly.
Please check the following link ( Activate page builder section ) :
https://cesis.co/wp-content/uploads/documentation/cesis_documentation.html#use-vc
If you do this then the options panel will show correctly
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thank you. That worked great. However now the links on the icons are not working. (see attached backend image) Also ison there any way to spread out the icons or move them so they are not right on top of each other?
Hello Jim,
Glad to hear that!
Please try to update the theme to the latest version :
- Go to plugins and deactivate and delete the WPbakery page builder.
- Update the theme to the latest version : Theme update
- Then go to Appearance > Install plugins to install the plugin new version.
I think that should fix the problems.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
I tried this as well and it didn't resolve the issue with the active icon links. I placed my info on the other ticket if you need to review my site from the backend.
Hello again,
We just need you to confirm that we can disable the custom plugins you are using to make test.
Kind regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
yes you can. I thought that i had already done that.
We disabled the custom plugins on the site and everything seems to be working fine now.
Please clear the server and browser cache.
Do not use "Duplicate post" plugin because it is not well programmed and duplicate the ID of posts / page instead of making a new one, if you use it the single page / post options will not work correctly.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme