since the latest update of the Theme (I think), the Video row does't display any content anymore.I haven't changed anything and my video (youtube link) is not displayed anymore. You will see a screenshot in attachment or the video row in the website builder and the white space in the preview. That same white space is also on the live version of our website: https://www.snooper-app.com/snooper-app-welcome/users/
Hi,
since the latest update of the Theme (I think), the Video row does't display any content anymore.I haven't changed anything and my video (youtube link) is not displayed anymore. You will see a screenshot in attachment or the video row in the website builder and the white space in the preview. That same white space is also on the live version of our website: https://www.snooper-app.com/snooper-app-welcome/users/
Thanks
Hello Romain,
We didn't made any changes to the theme really, did you updated or installed anything new?
Updated to WordPress 5.0? Installed a new plugin or updated one?
Or if you updated only the theme then maybe you also need to update the WPbakery page builder and wordpress :
- Go to plugins and deactivate and delete the visual composer.
- Update the theme to the latest version : Theme update
- Then go to Appearance > Install plugins to install the plugin new version.
If you can give us more information, it would be nice.
Kind regards
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