First of all, LOVE this theme! I was updating my Testimonials on my Clients page (see above URL) and once I did that, now the testimonials section of the Clients Page is blank! I refreshed it and for a split second when it refreshes it you can see them and then they are gone. I tried updating it again several times but the same result. I tried different browsers, including on my phone, the same thing. I did the preview of my update in the editor and it showed a blank section as well, as did the frontend editor of WP Bakery when I looked at the page in that. Please help, those testimonials are a CRITICAL tool in getting Gigs!
UPDATE: I created a new Testimonial section and re-created the data from the "invisible one", saved it and updated the page and the new Testimonial section is there on the page now so I deleted the original one that was coming up blank. While the page is now working correctly, there was/is still an issue with the Testimonial section I edited. I'm not going to try to edit the new one until I hear back from you, I'm not certain if it will "go invisible" as well. I look forward to getting you input on this.
Hi,
First of all, LOVE this theme! I was updating my Testimonials on my Clients page (see above URL) and once I did that, now the testimonials section of the Clients Page is blank! I refreshed it and for a split second when it refreshes it you can see them and then they are gone. I tried updating it again several times but the same result. I tried different browsers, including on my phone, the same thing. I did the preview of my update in the editor and it showed a blank section as well, as did the frontend editor of WP Bakery when I looked at the page in that. Please help, those testimonials are a CRITICAL tool in getting Gigs!
Thanks for your help,
Hank
UPDATE: I created a new Testimonial section and re-created the data from the "invisible one", saved it and updated the page and the new Testimonial section is there on the page now so I deleted the original one that was coming up blank. While the page is now working correctly, there was/is still an issue with the Testimonial section I edited. I'm not going to try to edit the new one until I hear back from you, I'm not certain if it will "go invisible" as well. I look forward to getting you input on this.
Thanks again,
Hank
Hello Henry, thanks for purchasing Cesis!
Do you still have the page where we can see the problem?
What you can do is save your page as a template before modifying it so if you have any problem you can put it back easily.
If you can create a new page or give us the url of the page where we can see the problem we should be able to tell you what is wrong.
Kind regards
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