I have a video background with a text overly "Have you seen our new tube bender?" with a button to learn more. Works great on a desktop but on mobile the video background is not displaying.
I'm currently using the newest version of Safari on mobile. I have the same result when testing on different mobile browsers as well so it is not isolated to one browser type. I'm seeing it across all mobile browsers that I've tested.
It is because mobile don't allow you to run video automatically, especially youtube, they often need to open in application directly from the youtube web page, you need to create a different content for mobile :
Go edit your current columns that doesn't show properly on mobile and check this box to make them hidden on mobile
If you have padding settings set to the row that contains the columns even if you hide the columns the row will show, the padding settings should be set to the columns.
Do not hesitate to contact us if you have more questions.
I have a video background with a text overly "Have you seen our new tube bender?" with a button to learn more. Works great on a desktop but on mobile the video background is not displaying.
Hello Tim, thanks for purchasing Cesis!
Can you tell us the mobile version and browser version you are using?
Kind regards
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Hi.
iPhone XS
Version 12.1.4
I'm currently using the newest version of Safari on mobile. I have the same result when testing on different mobile browsers as well so it is not isolated to one browser type. I'm seeing it across all mobile browsers that I've tested.
Hello Tim,
It is because mobile don't allow you to run video automatically, especially youtube, they often need to open in application directly from the youtube web page, you need to create a different content for mobile :
Go edit your current columns that doesn't show properly on mobile and check this box to make them hidden on mobile
https://drive.google.com/open?id=0B4U2I7SLFLQYeGI2ZkY2Wm1jdTg
Then create new columns using the content specialized for the mobile and change the columns design options like this :
https://drive.google.com/open?id=0B4U2I7SLFLQYblN0amRsc3JvcFU
If you have padding settings set to the row that contains the columns even if you hide the columns the row will show, the padding settings should be set to the columns.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme