Using WP Bakery Page Builder I used to be able to save a row as a template for use on other pages. This functionality broke a while ago and when I click the 'Save as template' button the button just disappears without anything happening.
I've already contacted WP Bakery and they suggested to disable all other plugins, which I did, and the issue persisted. They suggested, then that it was something to do with the theme.
Thanks for confirming this. I've tested swapping to another theme and using the save as a template functionality, which does work, but because Cesis is not active, any Cesis PageBuilder components - which are most of the styled components - are deactivated due to the theme swap so they are not included in the template that is saved. So this isn't very useful.
Do you have an estimate on when this might be fixed?
Using WP Bakery Page Builder I used to be able to save a row as a template for use on other pages. This functionality broke a while ago and when I click the 'Save as template' button the button just disappears without anything happening.
I've already contacted WP Bakery and they suggested to disable all other plugins, which I did, and the issue persisted. They suggested, then that it was something to do with the theme.
Can you please look into this for me?
Thank you
Hello Paul,
Can you please give us access to your dashboard?
We need to check the theme version, wp version and server version.
Also if you use an other theme does it start to work?
Best regards
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Hello Paul,
No there is no risk, we tested and it seems to be something related to the redux theme options.
We will try to find the problem and to solve it.
What you can do if you need to save row as template you can temporary switch to an other theme to create the template then go back to Cesis.
Our dev will try to fix this and publish an update.
Sorry for the inconvenience and thanks for the feedback and your patience.
Best regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thanks for confirming this. I've tested swapping to another theme and using the save as a template functionality, which does work, but because Cesis is not active, any Cesis PageBuilder components - which are most of the styled components - are deactivated due to the theme swap so they are not included in the template that is saved. So this isn't very useful.
Do you have an estimate on when this might be fixed?
Hi, following up on this. Do you have either an estimate on when this will be fixed or a workaround for it as per the issue below?