As of today the image gallery is no longer showing up and the mobile menu is not working. We use a gallery on every page and need help fixing as soon as possible.
Hello, I have tried every kind of gallery and have not had any luck. I have made sure all plugins, the theme and WordPress are all the most recent version (except Ultimate Addons for Visual Composer because it cannot be updated except through the theme). I have tried deactivating and reactivating all plugins. Please let me know what I should try next to get this working property.
Hi, I've been working on this all day so wanted to give an update in hopes to get this resolved as soon as possible.
I have purchased direct licenses to WP Bakery and Ultimate Add Ons for WP Bakery so that I could update those to the most recent versions. I have had our web host update the PHP to a recent recommended version.
After going through troubleshooting all day and night I am still having the same issue and now the header of every page shows this error:
Notice: Undefined variable: body_bg_color in /home1/wae6wy0adcds/public_html/wp-content/themes/cesis/functions/cesis_functions/cesis_meta_css.php on line 179
As of today the image gallery is no longer showing up and the mobile menu is not working. We use a gallery on every page and need help fixing as soon as possible.
Hello, I have tried every kind of gallery and have not had any luck. I have made sure all plugins, the theme and WordPress are all the most recent version (except Ultimate Addons for Visual Composer because it cannot be updated except through the theme). I have tried deactivating and reactivating all plugins. Please let me know what I should try next to get this working property.
Thank you.
Hi, I also tried clearing the server side cache but it hasn't changed anythign
Hi, I've been working on this all day so wanted to give an update in hopes to get this resolved as soon as possible.
I have purchased direct licenses to WP Bakery and Ultimate Add Ons for WP Bakery so that I could update those to the most recent versions. I have had our web host update the PHP to a recent recommended version.
After going through troubleshooting all day and night I am still having the same issue and now the header of every page shows this error:
Notice: Undefined variable: body_bg_color in /home1/wae6wy0adcds/public_html/wp-content/themes/cesis/functions/cesis_functions/cesis_meta_css.php on line 179
Hopefully we can get this resolved soon.
Thank you,
Joseph
Hello Joe,
We see that you are still using an old version of the theme :
The latest version is 1.8.5.8
Please update the theme :
Theme update
Then clear the cache :
https://wpbuilders.co/how-to-clear-cache-in-wordpress/
If you still have issue after this, please try to disable the custom plugins you are using.
Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
---------------------
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How to Update your Theme
Thank you so much, it is now working!
Glad to hear that!
Do not hesitate to contact us if you have more questions.
Have a nice day!
Best Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme