All of a sudden, the website looks deformed. After I checked with the inspect tool, I have found a lot of "jQuery is not defined" errors (screenshot attached).
I thought it might have been the theme needing update, so I updated to version 3.9.9.8.22, but the jQuery problems persist.
I tried turning off all the plugins except Really Simple SSL, Woocommerce and WPBakery Page Builder, but the jQuery problems are still there.
The website is operating and we will need this fixed as soon as possible.
The errors seem to have resolved by itself, that is great!
The only thing that happened before I noticed that problem was the client changing the permalink settings with something incorrect when he wanted to do was to change a menu item on the menu.
He later changed it back, but not sure if that caused the jQuery problem by any chance.
Hi,
The website was working fine before today, the link is: https://summitdiamonds.com/
All of a sudden, the website looks deformed. After I checked with the inspect tool, I have found a lot of "jQuery is not defined" errors (screenshot attached).
I thought it might have been the theme needing update, so I updated to version 3.9.9.8.22, but the jQuery problems persist.
I tried turning off all the plugins except Really Simple SSL, Woocommerce and WPBakery Page Builder, but the jQuery problems are still there.
The website is operating and we will need this fixed as soon as possible.
Thanks!
Hello,
Did you changed anything with your website?
Currently you are the only customer having this issue.
Did you fixed the issue, currently we are not seeing any error related to jquery when checking your website.
Best regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hi,
The errors seem to have resolved by itself, that is great!
The only thing that happened before I noticed that problem was the client changing the permalink settings with something incorrect when he wanted to do was to change a menu item on the menu.
He later changed it back, but not sure if that caused the jQuery problem by any chance.
Anyway, glad the problem is resolved.
I have no idea how to fix that problem.
Thanks!
Glad to hear that the issue is gone.
It is really strange that you had such issue in the first place.
Re-contact us if you have any issues.
Have a nice week-end!
Best regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme