Here are the logs from the last 7 days. This is for our staging server where we are currently trying to fix this mess. Staging server is running 8.2. Real site is on 7.4 as 8.2 removes menus, and styles from header, top bar, and footer, sub footer. I've been putting in tickets for months now so i would appreciate some speedy help
Our test server is using the latest version of wordpress and php 8.2 and we don't have those issue.
Checking the error log we see a fatal error from the envato-market plugin ( auto update plugin )
An error that you don't have the logo witdth set correctly from the theme options, this is really important so make sure you logo width ( size ) is set correctly and save the options.
Except that we see this error : [21-May-2025 14:31:47] WARNING: child 410 said into stderr: "NOTICE: PHP message: PHP Warning: require_once(/www/wp-settings.php): Failed to open stream: No such file or directory in /www/wp-config.php on line 109" [21-May-2025 14:31:47] WARNING: child 410 said into stderr: "NOTICE: PHP message: PHP Fatal error: Uncaught Error: Failed opening required '/www/wp-settings.php' (include_path='.:/usr/share/php') in /www/wp-config.php:109"
Which could be an issue with the wordpress installlation itself.
Make sure to update the theme ( it has been updated this week ) and set your logo width / size setting correctly from the theme options and then save.
After that clear the cache of your server and browser.
If you are still having visual issue, please re-contact us and give us access to your staging.
So there are two fields to set the max width for logos and i left one blank and that is what crippled my site. If these are mandatory you really need to write that into Cesis for the next update. It does not say anywhere that i MUST set the width or else i'm about to lose hundreds of dollars in IT hours to fix YOUR problem. Thank you for the repsonse and helping point me in the right direction. Now go add some text explaining this is mandatory so others do not run into this same issue. Thanks.
I have upgraded:
Cesis to 1.8.73
Wordpress to 6.8.1
and when i upgrade to PHP 8.2 it still breaks my website. I need this fixed ASAP.
Hello,
Please join the full error log of your website.
Best regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Here are the logs from the last 7 days. This is for our staging server where we are currently trying to fix this mess. Staging server is running 8.2. Real site is on 7.4 as 8.2 removes menus, and styles from header, top bar, and footer, sub footer. I've been putting in tickets for months now so i would appreciate some speedy help
Attached files: 20250521111339_FOCUS_logs.zip
Hello,
Our test server is using the latest version of wordpress and php 8.2 and we don't have those issue.
Checking the error log we see a fatal error from the envato-market plugin ( auto update plugin )
An error that you don't have the logo witdth set correctly from the theme options, this is really important so make sure you logo width ( size ) is set correctly and save the options.
Except that we see this error :
[21-May-2025 14:31:47] WARNING: child 410 said into stderr: "NOTICE: PHP message: PHP Warning: require_once(/www/wp-settings.php): Failed to open stream: No such file or directory in /www/wp-config.php on line 109"
[21-May-2025 14:31:47] WARNING: child 410 said into stderr: "NOTICE: PHP message: PHP Fatal error: Uncaught Error: Failed opening required '/www/wp-settings.php' (include_path='.:/usr/share/php') in /www/wp-config.php:109"
Which could be an issue with the wordpress installlation itself.
Make sure to update the theme ( it has been updated this week ) and set your logo width / size setting correctly from the theme options and then save.
After that clear the cache of your server and browser.
If you are still having visual issue, please re-contact us and give us access to your staging.
Best regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
So there are two fields to set the max width for logos and i left one blank and that is what crippled my site. If these are mandatory you really need to write that into Cesis for the next update. It does not say anywhere that i MUST set the width or else i'm about to lose hundreds of dollars in IT hours to fix YOUR problem. Thank you for the repsonse and helping point me in the right direction. Now go add some text explaining this is mandatory so others do not run into this same issue. Thanks.