Hello, i just updated the theme and I have 2 problems:
- it seems like the blog post don't show expert content anymore unless you ass it manually, my posts use to show my content without having to add expert content http://www.madreal.net/download/ just like the first post is doing on the page.
- i can't seem to figure out how to update the revolution slider 5.
Side problem: I was trying to get a better report on google developer tool speed test cause right now it's 20/28. I hired somebody to fix things and make it faster and we got it to around 60/75 but one problem came up. I have the revolution slider set so that it doesn't show the slider on mobile version in the home page (because in my opinion the text and images get too small and it doesn't even make sense to keep it), but after the work was done with cache plug ins and all, the rev slider would show also on mobile, after some time trying to delete cache and what not it wasn't showing in any device. I had to restore the site and bring it back a day (glad i had a backup). The speed of the site really improved though so I'm wondering is there a way to keep the look and setting how they are but also work around with the cache plug ins and all?
We didn\'t changed anything in the blog options, did you update the visual composer too?
To update to the revolution slider 5 you need to remove the current revolution slider you are using then install the new version from appearance > install plugins.
About the revolution slider and cache problem we have an other customer who has the same problem, try to update to 5.0 but I think it\'s a problem between the revolution slider and the cache plugin compability.
Do not hesitate to contact us if you have other questions.
Then what\'s the problem on my blog page? http://www.madreal.net/download/ I remember all posts where like the first one (which i added expert content)
No I didn\'t update visual composer yet, neither wordpress.
So for the rev slider i just delete it and install it from there? cause it\'s not in the theme folder, will it show up in wordpress like required plug in? and will I lose the sliders I\'ve made?
First about the blog posts, did you changed anything on the post or the blog post page module?? What the difference between the first post and the others?
About the revolution slider update, the best way to do it is the update from the ftp, delete the rev_slider folder and upload the new one using the new plugins ( all the plugins zip file can be found in includes/plugins folder of the theme )
Do not hesitate to contact us if you have other questions.
The blog is \"broken\". I never had to write expert content to show the posts and now I do, don\'t you see the buttons don\'t look like buttons anymore either? I don\'t know what happened there
I actually just noticed I may have the updated version of Visual Composer, it\'s the Version 4.5.2
Attached you can see the picture of what it does, all my blog posts are 1 soundcloud player and 2 buttons and they all used to show without having to copy and paste the code in the expert content, right now it doesn\'t
I have one question regarding \"Related Products\" on ecommerce store, how does it work? I don\'t see where they can be set, and I feel like they are \"random\". I see up sale and cross sale which I set for every product but with the \"related product\" it makes 2 lines of products and I don\'t know how to edit it
Hello, i just updated the theme and I have 2 problems:
- it seems like the blog post don't show expert content anymore unless you ass it manually, my posts use to show my content without having to add expert content http://www.madreal.net/download/ just like the first post is doing on the page.
- i can't seem to figure out how to update the revolution slider 5.
Side problem: I was trying to get a better report on google developer tool speed test cause right now it's 20/28. I hired somebody to fix things and make it faster and we got it to around 60/75 but one problem came up. I have the revolution slider set so that it doesn't show the slider on mobile version in the home page (because in my opinion the text and images get too small and it doesn't even make sense to keep it), but after the work was done with cache plug ins and all, the rev slider would show also on mobile, after some time trying to delete cache and what not it wasn't showing in any device. I had to restore the site and bring it back a day (glad i had a backup). The speed of the site really improved though so I'm wondering is there a way to keep the look and setting how they are but also work around with the cache plug ins and all?
Hello,
We didn\'t changed anything in the blog options, did you update the visual composer too?
To update to the revolution slider 5 you need to remove the current revolution slider you are using then install the new version from appearance > install plugins.
About the revolution slider and cache problem we have an other customer who has the same problem, try to update to 5.0 but I think it\'s a problem between the revolution slider and the cache plugin compability.
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Then what\'s the problem on my blog page? http://www.madreal.net/download/ I remember all posts where like the first one (which i added expert content)
No I didn\'t update visual composer yet, neither wordpress.
So for the rev slider i just delete it and install it from there? cause it\'s not in the theme folder, will it show up in wordpress like required plug in? and will I lose the sliders I\'ve made?
Hello, sorry for the late reply.
First about the blog posts, did you changed anything on the post or the blog post page module??
What the difference between the first post and the others?
About the revolution slider update, the best way to do it is the update from the ftp, delete the rev_slider folder and upload the new one using the new plugins ( all the plugins zip file can be found in includes/plugins folder of the theme )
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
The blog is \"broken\". I never had to write expert content to show the posts and now I do, don\'t you see the buttons don\'t look like buttons anymore either? I don\'t know what happened there
I actually just noticed I may have the updated version of Visual Composer, it\'s the Version 4.5.2
Attached you can see the picture of what it does, all my blog posts are 1 soundcloud player and 2 buttons and they all used to show without having to copy and paste the code in the expert content, right now it doesn\'t
Please update the visual composer to 4.6, then go edit the blog page and change the module settings then update the page.
I think that should resolve the problem with the blog.
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Sorted out the upload problem, the blog one is still there though, please help me out
Ok, fixed the problem with the blog.
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thanks, appreciate that!
I have one question regarding \"Related Products\" on ecommerce store, how does it work? I don\'t see where they can be set, and I feel like they are \"random\". I see up sale and cross sale which I set for every product but with the \"related product\" it makes 2 lines of products and I don\'t know how to edit it
Hello,
The related products are showing if the products use the same tag or category.
For the upsell you need to set it.
If you set the upsell you may want to disable the related products.
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Yeah I thought it was best to disable it too since I have the upsale products set up. How do I disable it though? I haven\'t found any option to do so
Add this to the functions.php
remove_action( \'woocommerce_after_single_product_summary\', \'woocommerce_output_related_products\', 20 );
---------------------
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How to Update your Theme
Perfect thanks
Glad to hear that!
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
I have to copy the whole sheet from my FTP right?
Hello, just copy and paste the index.php in the child folder, from ftp yes.
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme