I think the envato toolkit is not working with the latest changes the envato did to their api.
I think you should delete the current theme and reinstall the new one, or you should upload the new theme from ftp.
If you update the theme make sure to delete the visual composer then after updating the theme go to appearance > install plugins to install the latest version of the visual composer.
Do not hesitate to contact us if you have other questions.
We had a similar issue and had to download and reinstall the Envato Toolkit. This now works and attach a screenshot showing it correctly detecting a new version for updating is avaialble.
If you have modified the css or php files then you may lost your modifications, but if you only did modifications for color from the theme panel or custom css ( thefox > styling options ) those change won\'t be lost even if you delete the theme.
Do not hesitate to contact us if you have other questions.
I am trying to update my install of The Fox theme using the auto update method, as specified in the support forum, but it is not working.
I have reinstalled the latest version of the envato toolkit plugin and tried again but it is not picking up that there is an update for the theme.
Someone else has mentioned this in these comments, has a solution been found for this please?
Thanks Pete.
Hello Pete,
I think the envato toolkit is not working with the latest changes the envato did to their api.
I think you should delete the current theme and reinstall the new one, or you should upload the new theme from ftp.
If you update the theme make sure to delete the visual composer then after updating the theme go to appearance > install plugins to install the latest version of the visual composer.
Do not hesitate to contact us if you have other questions.
Regards
---------------------
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Speed up your site with Autoptimize
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How to Update your Theme
If I install this way will I have to reset all the changes I have made, i.e colour changes etc?
Pete
Pete,
We had a similar issue and had to download and reinstall the Envato Toolkit. This now works and attach a screenshot showing it correctly detecting a new version for updating is avaialble.
Hi
Just uninstalled and reinstalled Envato Toolkit plugin but still not working.
I think it maybe that I have already upgraded WP to 4.3, Envato toolkit maybe not liking WP4.3.
Thanks for posting.
So will I have to change settings again on Theme?
Pete
Hello Pete,
If you have modified the css or php files then you may lost your modifications, but if you only did modifications for color from the theme panel or custom css ( thefox > styling options ) those change won\'t be lost even if you delete the theme.
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme