So i just setup a new live website - actually its just a throw away domain - so i can practice using/building 'The Fox' theme before i use on my main site. The theme installed and activated ok, but when I got to "Step 7 - Select all the plugin,change Bulk Actions drop to Install then click apply" ALL THE PLUGINS HAD THE SAME ERROR & DID NOT INSTALL
THE ERROR
An error occurred while installing Contact form 7: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
An error occurred while installing LayerSlider WP: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
Okay so I found the answer in another Support Ticket - But it wasn\'t clearly explained - so in case anyone else has the same issue here\'s what you do...
Go to your WP Dashboard - Select/Click > Plugins > Add New > Upload Plugin - then select each Plugin .ZIP file required > install and activate
When you initially downloaded all the Theme files, the Plugin.Zip Files are also included and all stored on your computer in the folowing folder
Your Computer (wherever you saved the theme files).....\\The Fox\\TheFox\\includes\\plugins
So this allowed me to successfully install and activate all the plugins :-)
LAST ISSUE-QUESTION
The Layer Slider Plugin - it needs a purchase code in order for me to receive updates and support for it! What is the purchase code I enter? (see image attached)
So i just setup a new live website - actually its just a throw away domain - so i can practice using/building 'The Fox' theme before i use on my main site. The theme installed and activated ok, but when I got to "Step 7 - Select all the plugin,change Bulk Actions drop to Install then click apply" ALL THE PLUGINS HAD THE SAME ERROR & DID NOT INSTALL
THE ERROR
etc etc - the same for all 6 plugins
Please help - how do i fix this?
Thanks Rick
Okay so I found the answer in another Support Ticket - But it wasn\'t clearly explained - so in case anyone else has the same issue here\'s what you do...
When you initially downloaded all the Theme files, the Plugin.Zip Files are also included and all stored on your computer in the folowing folder
Your Computer (wherever you saved the theme files).....\\The Fox\\TheFox\\includes\\plugins
So this allowed me to successfully install and activate all the plugins :-)
LAST ISSUE-QUESTION
The Layer Slider Plugin - it needs a purchase code in order for me to receive updates and support for it! What is the purchase code I enter? (see image attached)
Cheers Rick
Hello Rick,
First I think you got a problem with the server settings ( configuration ) and the folder permission settings, that\'s why you got those error.
For the premium plugins included in the theme please check those two article to see how the update and license work :
Plugins Update.
Plugins Licenses
Do not hesitate to contact us if you have other questions.
Regards
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