I bought The fox a few month ago. Today i want to use it and have to find out that i cant change background color? Im not sure if it is a VC Problem, but i also can't update to a newer version of VC. I thought i got a version, when i bought your theme? Or is it just the version you use in your theme at your release? ... Hope you can help me find out how to change background color in VC at Fox Theme. Its white everytime.
Thx for your answer. But i tried to do it that way. It is not working. Maybe the problem is, that i could not get a new version of visual composer. Do i have to pay visual composer extra and get a licence to update? When i click install VC, WP only opens the zip file which comes with the fox theme. And this is 4.7. But new version is 4.8?
I bought The fox a few month ago. Today i want to use it and have to find out that i cant change background color? Im not sure if it is a VC Problem, but i also can't update to a newer version of VC. I thought i got a version, when i bought your theme? Or is it just the version you use in your theme at your release? ... Hope you can help me find out how to change background color in VC at Fox Theme. Its white everytime.
thx
Norman
Hello Norman, thanks for purchasing Thefox!
Can you tell us what part of the theme you want to change the background color.
Also if you bought the theme 1 month ago you may want to update the theme and plugin :
- Please deactivate the visual composer plugin and delete the plugin
- Update the theme to 1.33 ( Theme update )
- Go to appearance > install plugin to install the new version of the visual composer.
After you have updated everything you should be able to set the main content background color from
Thefox > main content styling or changing Row elements background color when you edit the pages with the visual composer.
Do not hesitate to contact us if you have other questions.
Regards
---------------------
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Thx for your answer. But i tried to do it that way. It is not working. Maybe the problem is, that i could not get a new version of visual composer. Do i have to pay visual composer extra and get a licence to update? When i click install VC, WP only opens the zip file which comes with the fox theme. And this is 4.7. But new version is 4.8?
thx
Norman
Hello Norman,
Currently the theme is compatible to the 4.7.4 version of the visual composer and you should be able to change the background color easily.
Which part of the theme you want to change the background color?
If you could give us access to your dashboard we can check if there is anything wrong.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Ok. Now i deleted everything and make a new installation... now it works?! Not sure why. Thx for your support :)
Glad to hear that!
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme