I am needing to activate the LayerSlider WP plugin. I use the license that came with my purchase of the theme, as well as the one on your support page. Neither work. What am I missing?
Hi, just purchased TheFox them but appears that an update is available but cannot obtain the download nor update the plugin without purchasing a licence?
Also threw an error on install due to this licence issue.
At the moment it looks like i need to purchase 3 further licences totaling nearly $75 extra?
I could not find any licence keys in the licence folder with the package once downloaded?
Purchasing the plugins is not needed, it's only needed if you want to activate the auto update, you can ignore the "activate the plugins" and dismiss the message.
Please check the following articles for more information :
I just downloaded the newly released version of TheFox. It tells me "An update is available for LayerSlider WP!" which I understand from reading above can be dismissed unless we want to use the auto-update feature.
However, the version you provided is 6.1.0.
The minimum required version is 6.1.6 and it says it "Requires Update".
At what point will you be providing the new minimum required version? I would think that when you release a new version of TheFox you would also provide the most current of the included third party plugins, not the old outdated ones. This is a best practice in the industry to prevent conflicts with other plugins, to provide the most current code fixes, the most current security fixes, etc.
I think that is a key bit of documentation that is missing. Knowing that with each release you are updating the included plugins too is great. And that I can find the zip file of the plugin in thefox/includes/plugins folder. Thank you. That helps build my trust and loyalty to TheFox team. Cheers!
Hello.
I am needing to activate the LayerSlider WP plugin. I use the license that came with my purchase of the theme, as well as the one on your support page. Neither work. What am I missing?
Thanks
Brad
Hello Brad,
Activating the plugin is only needed if you want to use the auto update.
Please check those articles : Plugins Licenses Plugins Update.
Do not hesitate to contact us if you have other questions.
Regards
---------------------
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Thanks, some light reading.
Cheers
Brad
You\'re welcome!
Do not hesitate to contact us if you have other questions.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hi, just purchased TheFox them but appears that an update is available but cannot obtain the download nor update the plugin without purchasing a licence?
Also threw an error on install due to this licence issue.
At the moment it looks like i need to purchase 3 further licences totaling nearly $75 extra?
I could not find any licence keys in the licence folder with the package once downloaded?
Have i missed something?
Hello Steven, thanks for purchasing Thefox!
Purchasing the plugins is not needed, it's only needed if you want to activate the auto update, you can ignore the "activate the plugins" and dismiss the message.
Please check the following articles for more information :
Plugins Licenses
Plugins Update.
The Slider revolution failed to install?
Could you please create a new ticket and try to add the slider revolution directly to the wp-content/plugins folder.
It's maybe a problem related to your local installation.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
I just downloaded the newly released version of TheFox. It tells me "An update is available for LayerSlider WP!" which I understand from reading above can be dismissed unless we want to use the auto-update feature.
However, the version you provided is 6.1.0.
The minimum required version is 6.1.6 and it says it "Requires Update".
At what point will you be providing the new minimum required version? I would think that when you release a new version of TheFox you would also provide the most current of the included third party plugins, not the old outdated ones. This is a best practice in the industry to prevent conflicts with other plugins, to provide the most current code fixes, the most current security fixes, etc.
Let us know, thanks.
Hello Timothy,
The version 6.1.6 is included in the latest version of our theme.
Did you tried to update from Appearance > Install plugins?
If needed you can find the zip file of the plugin in thefox/includes/plugins folder.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thank you!!!
I think that is a key bit of documentation that is missing. Knowing that with each release you are updating the included plugins too is great. And that I can find the zip file of the plugin in thefox/includes/plugins folder. Thank you. That helps build my trust and loyalty to TheFox team. Cheers!
Hello Timothy,
You're welcome, glad to have been able to help you!
Do not hesitate to contact us if you have more questions.
Have a nice a week!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme