I just installed the Fox theme today and uploaded the demo subsite. As you can see if you click on the link for one of the pages http://help.talk-deck.com/about-us/, the page just hangs and the timer goes round and round. I've done 2 fresh installs of WordPress and the Fox theme and all the plug-ins and it is constantly hangs like this on the demo pages, though it will access the homepage of the website at help.talk-deck.com. I've tried two of the three recommended solutions to increase the memory, bumping up WP config from 64 to 256, and .htaccess to 256. After each try I restarted the Apache server. I have cleaned my Chrome cache. It doesn't work on Firefox either.
I installed the plug-in as you suggested at http://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/11099136/support and I have taken the readings and my tech I will take a look at them tomorrow. I have included the image file below. I have checked the install of the main theme and child theme, and accurately activated all the plug-ins to my knowledge. You will notice also that none of the pictures are visible in the demo site. So something is not working quite right here.
I have more than half a dozen WordPress sites in operation and I have never had this difficulty with any of them. What prompted me to get your theme was a demo another designer made for us at http://talkdecks.com/. That does work but as you can see it also takes an awful long time to load. You seem to have a very memory intensive theme. I hope you can provide me some solutions for this problem so I can get this theme working properly.
I am sorry to hear that you have problem with the theme.
For all the pages that keep loading forever, it seems you had an error when imported the demo, but you can fix this easily.
Please go edit the pages that doesn\'t load and just click the update button. Then you should be able to access the page from the front end.
Also the other site http://talkdecks.com/. is using an old version of the theme, I think this is why the site takes time to load, we improved the theme performance in our latest update.
Updating the theme and the plugins should make the site load faster. Also you should enable gzipcompression for the server, this would boost the loading speed for sure.
Do not hesitate to contact us if you have more questions.
I just installed the Fox theme today and uploaded the demo subsite. As you can see if you click on the link for one of the pages http://help.talk-deck.com/about-us/, the page just hangs and the timer goes round and round. I've done 2 fresh installs of WordPress and the Fox theme and all the plug-ins and it is constantly hangs like this on the demo pages, though it will access the homepage of the website at help.talk-deck.com. I've tried two of the three recommended solutions to increase the memory, bumping up WP config from 64 to 256, and .htaccess to 256. After each try I restarted the Apache server. I have cleaned my Chrome cache. It doesn't work on Firefox either.
I installed the plug-in as you suggested at http://themeforest.net/item/thefox-responsive-multipurpose-wordpress-theme/11099136/support and I have taken the readings and my tech I will take a look at them tomorrow. I have included the image file below. I have checked the install of the main theme and child theme, and accurately activated all the plug-ins to my knowledge. You will notice also that none of the pictures are visible in the demo site. So something is not working quite right here.
I have more than half a dozen WordPress sites in operation and I have never had this difficulty with any of them. What prompted me to get your theme was a demo another designer made for us at http://talkdecks.com/. That does work but as you can see it also takes an awful long time to load. You seem to have a very memory intensive theme. I hope you can provide me some solutions for this problem so I can get this theme working properly.
Hello Peter, thanks for purchasing Thefox!
I am sorry to hear that you have problem with the theme.
For all the pages that keep loading forever, it seems you had an error when imported the demo, but you can fix this easily.
Please go edit the pages that doesn\'t load and just click the update button. Then you should be able to access the page from the front end.
Also the other site http://talkdecks.com/. is using an old version of the theme, I think this is why the site takes time to load, we improved the theme performance in our latest update.
Updating the theme and the plugins should make the site load faster. Also you should enable gzipcompression for the server, this would boost the loading speed for sure.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thank you, that solved the problem! Look forward to using the Fox theme. Looks good! And thanks for solving problem so quickiy.
You\'re welcome!
Do not hesitate to contact us if you have more questions.
Have a nice weekend!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme