Hello, I downloaded and installed the new version of The Fox and already I could upgrade Wordpress to the latest version. All good. But... I have not updated plugins Visual Composer WPBakery or LayerSlider WP Deputy picture to see the versions I have installed and requesting updates. How do I solve it?
I have followed each step and the images and Tabs now work in Chrome, however they DO NOT work in Safari, Firefox, EDGE or Opera. Can you offer any suggestions?
I just downloaded and installed the latest version of the theme from themeforest (4/16/16 @ 11:30am CST), and it says it is version 1.54. Most of the visual composer elements are not yet working, just a blank screen. When will 1.56 be available?
Hello,
I installed the latest update of the theme The Fox and things have begun to fail. I had to restore the backup yesterday.
What happened? The box icon not seen, titles, forms either ...
Deputy screenshots so you can see the failures.
If you visit the URL now see as they are and as they looked after the upgrade.
I just did the test and the failure occurs when you upgrade to the latest version of wordpress.
Hello Meritxell,
We are working on WordPress 4.5 update, it should be ready today and fix the problems you are having.
Sorry for the inconvenience and thanks for your patience.
Regards
---------------------
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How to Update your Theme
Hello,
I downloaded and installed the new version of The Fox and already I could upgrade Wordpress to the latest version. All good.
But...
I have not updated plugins Visual Composer WPBakery or LayerSlider WP
Deputy picture to see the versions I have installed and requesting updates.
How do I solve it?
My images are not appearing - only those in the sliders work. I reinstalled the Theme and no improvement. When is the update due out?
I receive a 500 Internal error when trying to select the customiser option from inside the WordPress login screen. I have upated to the latest.
Please advise if there is a further update still due? Or if this is an error that I can fix some other way.
The new update 1.56 has been released.
Make sure to deactivate and delete the visual composer, then update the theme to the latest version.
Then go to Appearance > install plugins to install the latest version of the plugins.
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Aasif > This problem is due to your server config, please create a new ticket under Thefox category so we can verify your purchase and guide you.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thanks for the update - but I am confused. When I download your file from Envato Theme Forest, it seems to be exactly the same file:
themeforest-11099136-thefox-responsive-multipurpose-wordpress-theme-wordpress-theme (5).zip
Is this the correct latest version?
Hello Paul,
Yes, this is the latest version.
The file that is important is the file in the zip file you download from themeforest.
For the theme update : Theme update
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thank you.
I have followed each step and the images and Tabs now work in Chrome, however they DO NOT work in Safari, Firefox, EDGE or Opera. Can you offer any suggestions?
Kind regards,
Paul
OK - I found my problem - cleared cache from my CDN also and it now works.
Thank you for your help. - Paul
Glad to hear that!
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
I just downloaded and installed the latest version of the theme from themeforest (4/16/16 @ 11:30am CST), and it says it is version 1.54. Most of the visual composer elements are not yet working, just a blank screen. When will 1.56 be available?
Thank you.
Nvm
Mike > If you download the theme from Themeforest, open the thefox_full_package and use the Thefox.zip.
Open the zip file and check the style.css you should see that the version is 1.57
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
For me everything is great!!