I have just updated to the newest version of WordPress and TheFox.
Since updating, Visual Composer, Slider Revolution and LayerSlider WP will not work. I have looked through recent tickets and tried deactivating and deleting the plugins, then reinstalling the plugins after updating theme via FTP.
I think in a previous ticket you made modifications to the theme file to be able to use the front end, now that you have updated the theme file you need to re-do the modifications.
Hello,
I have just updated to the newest version of WordPress and TheFox.
Since updating, Visual Composer, Slider Revolution and LayerSlider WP will not work. I have looked through recent tickets and tried deactivating and deleting the plugins, then reinstalling the plugins after updating theme via FTP.
Please help!!
Hello Kayla,
I am sorry but we can't access your site currently.
If you have updated Thefox to 1.57 what you can do for the visual composer is :
delete the plugins, then go to Appearance > install plugins to install the new version.
If you are using any custom plugins please try to deactivate the plugins and then clear the cache of the browser and server.
Currently we can't access your site because it is using a maintenance mode plugin.
Regards
---------------------
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Hi,
I have removed the maintenance mode and have followed your steps below.
It is saying that my VC is up to date but I no longer have the option to use frontend editor.
http://www.completeprovider.co.uk/
Thank you
Hello Kayla,
I think in a previous ticket you made modifications to the theme file to be able to use the front end, now that you have updated the theme file you need to re-do the modifications.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hello,
I'm unsure as to what modifications need to be made. Is this something you can help with?
Kind regards
Hello Kayla,
We disabled the front end editor by default because some of our module that use ajax doesn't load using the front end editor.
To activate the front end editor you need to go edit the theme file vc-functions.php ( thefox/functions folder ) and remove this line :
vc_disable_frontend(); // this will disable frontend editor
This will enable the frontend.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thank you very much.
It has been a while since we last did this so I couldn't remember where to delete it from.
We are still loving the theme, great work and great support!
Many thanks!
Hello Kayla,
You're welcome!
We are glad to hear that!
Thanks for still using our theme!
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme