Our site is now live (yay!), but unfortunately, we have noticed issues with parallax images in Edge. The images do not parallax at all throughout our site, yet they are fine on Chrome.
Also, the parallax works but is very "jumpy" on Internet Explorer, the parallax doesn't scroll smoothly at all.
Could you please advise why this may be? I have looked at other parallax sites on IE and Edge and they work fine which is leading me to feel this could be a theme issue.
Also the problem may come from the minify option you are currently using.
For the old phone we don't have any solution, we test on iPhone4 and have normal result, we unfortunately don't have a samsung s3 to test and tried on emulator but didn't have any problems.
For old phone you may have some problem but for the iPhone 4 it should be working, they may want to update the os and browser version tho.
We are using the most up to date version of edge..
The problem is we could disable our minify option but without it the site is so slow it is almost unusable..
Is there anyway you can help with site speeds?
I do not understand why it isn't working on the older phones that we try, other wordpress sites are working fine so we thought it must be to do with the theme?
Hi,
Our site is now live (yay!), but unfortunately, we have noticed issues with parallax images in Edge. The images do not parallax at all throughout our site, yet they are fine on Chrome.
Also, the parallax works but is very "jumpy" on Internet Explorer, the parallax doesn't scroll smoothly at all.
Could you please advise why this may be? I have looked at other parallax sites on IE and Edge and they work fine which is leading me to feel this could be a theme issue.
Thanks
Hi,
We have submitted a couple of Tickets to you guys and have not yet received an answer...
They were regarding our site not working on early generation phones and on Windows 10 Edge
Would really appreciate a reply asap if that is okay?
Thanks, Lizzie
Hello Kayla, sorry for the late reply.
What version of edge are you using?
Also the problem may come from the minify option you are currently using.
For the old phone we don't have any solution, we test on iPhone4 and have normal result, we unfortunately don't have a samsung s3 to test and tried on emulator but didn't have any problems.
For old phone you may have some problem but for the iPhone 4 it should be working, they may want to update the os and browser version tho.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hi
We are using the most up to date version of edge..
The problem is we could disable our minify option but without it the site is so slow it is almost unusable..
Is there anyway you can help with site speeds?
I do not understand why it isn't working on the older phones that we try, other wordpress sites are working fine so we thought it must be to do with the theme?
Thanks Lizzie