Comments Gabriel started the conversationJune 3, 2016 at 10:36pmWhen I try to edit any of the pages... the "backend editor" no longer works. It just shows the top portion, but none of the modules, etc. The "classic mode" still works though.See attached. 895TheFox repliedJune 4, 2016 at 11:10amHello Grabiel, thanks for purchasing Thefox!Did you updated or added any new plugins?Please try to :- Go to plugins and deactivate and delete the visual composer. - Update the theme to the latest version : Theme update - Then go to Appearance > Install plugins to install the plugin new version.Then if this still doesn't work try to disable all the custom plugins you are using.Do not hesitate to contact us if you have more questions. Regards.--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Gabriel repliedJune 9, 2016 at 1:13amThis worked! Thank you. 895TheFox repliedJune 9, 2016 at 7:25amYou're welcome!Glad to hear that!Do not hesitate to contact us if you have more questions. Regards.--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Sign in to reply ...
When I try to edit any of the pages... the "backend editor" no longer works. It just shows the top portion, but none of the modules, etc. The "classic mode" still works though.
See attached.
Hello Grabiel, thanks for purchasing Thefox!
Did you updated or added any new plugins?
Please try to :
- Go to plugins and deactivate and delete the visual composer.
- Update the theme to the latest version : Theme update
- Then go to Appearance > Install plugins to install the plugin new version.
Then if this still doesn't work try to disable all the custom plugins you are using.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
This worked! Thank you.
You're welcome!
Glad to hear that!
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme