Please see attached file. It looks like sections have disappeared after updating to the theme latest version (1.60). Also the contactsection is missing.
Can you please have a look at this?
I am using a child theme, so maybe that causes this issue? Using windows, Chrome browser.
Unfortunately I need to re-open this ticket. On a smartphone (Chrome browser) the sections acan be seen (e.g. contactsection on homepage), but on a PC (Chrome browser) the sections have disappeared (again).
If I play with the TheFox custom post and WP User Avatar plugins it looks like the sections come back or disappear again.
Can you maybe have a look at it agian? It looks like random behaviour...strange...
I changed the template from Onepage to standard and cleared my history. Looks like its okay now. Maybe there was a conflict between the template and the way I created the homepage.
I already checked all plugins. Only plugin outside the theme at the moment is the WP COnstruction mode plugin.
Hi,
Please see attached file. It looks like sections have disappeared after updating to the theme latest version (1.60). Also the contactsection is missing.
Can you please have a look at this?
I am using a child theme, so maybe that causes this issue? Using windows, Chrome browser.
Thanks for the help.
Regards,
Richard
Hello Richard,
It seems that there is maybe a problem with a plugins you are using.
When deactivating the child theme do you still have the problem?
Regards
---------------------
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Hi,
Problem is solved after I updated the LayerSlider and Revolution slider plugins.
Regards,
Richard
Hello Richard,
Glad to here that!
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hi,
Unfortunately I need to re-open this ticket. On a smartphone (Chrome browser) the sections acan be seen (e.g. contactsection on homepage), but on a PC (Chrome browser) the sections have disappeared (again).
If I play with the TheFox custom post and WP User Avatar plugins it looks like the sections come back or disappear again.
Can you maybe have a look at it agian? It looks like random behaviour...strange...
Regards,
Richard
Hello Richard,
That's really strange, this is maybe one of the plugin you are using that make this to happen.
Did you tried to deactivate every custom plugins, clear both server and browser cache and see if you still have the problem?
Also why are you using the "One page" template for your homepage, you don't seems to be using the One page feature?
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hi,
I changed the template from Onepage to standard and cleared my history. Looks like its okay now. Maybe there was a conflict between the template and the way I created the homepage.
I already checked all plugins. Only plugin outside the theme at the moment is the WP COnstruction mode plugin.
Anyway, looks like it is solved now.
Again, thanks for the help!
Regards,
Richard
Hello Richard,
Glad to hear that!
I hope there won't be any more problem.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme