Comments Richard started the conversationSeptember 15, 2016 at 6:53pmHi,In one of the latest updates, the folder name in the .zip file is changed from "TheFox" to "thefox". As a result (through FTP upload) I now have 2 parent themes installed in my customer's WordPress environment. How do I know which one I can remove/delete?Regards,Richard 895TheFox repliedSeptember 16, 2016 at 4:59amHello Richard,You can remove the old folder ( TheFox ), if you have any custom css or php file make sure to take a backup.In the wordpress 4.6 update the theme folder name need to be in lowercase or it causes problem ( can't delete theme from dashboard etc )You should remove the "TheFox" folder from your ftp.Do not hesitate to contact us if you have more questions. Regards.--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Richard repliedSeptember 16, 2016 at 10:10amHi,Okay, I understand! Thanks for the feedback.Regards,Richard 895TheFox repliedSeptember 17, 2016 at 5:39amHello Richard,You're welcome!Do not hesitate to contact us if you have more questions. Regards.--------------------- Hosting we recommend ( Free SSL and CDN included in all plan ). Speed up your site with Autoptimize Test your site with GTmetrix and fix the issue to make it faster How to Update your Theme Sign in to reply ...
Hi,
In one of the latest updates, the folder name in the .zip file is changed from "TheFox" to "thefox". As a result (through FTP upload) I now have 2 parent themes installed in my customer's WordPress environment.
How do I know which one I can remove/delete?
Regards,
Richard
Hello Richard,
You can remove the old folder ( TheFox ), if you have any custom css or php file make sure to take a backup.
In the wordpress 4.6 update the theme folder name need to be in lowercase or it causes problem ( can't delete theme from dashboard etc )
You should remove the "TheFox" folder from your ftp.
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Hi,
Okay, I understand! Thanks for the feedback.
Regards,
Richard
Hello Richard,
You're welcome!
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme