During checkout process the form is not validated until the final "Place Order" button is pressed. This is very confusing since a customer may have forgot to fill a field in an early step and then he should have to find in wich step is the missing field.
What I think is a worse problem is that the user may left the "Create Account" required fields empty and the system would let him continue with the checkout process.
Would it be possible to provide a quick fix for this issue? I think the best solution would be to validate the form between steps. If that is not possible, then I would prefer to show the entire checkout form in one single step to avoid confusions.
Hi Team,
During checkout process the form is not validated until the final "Place Order" button is pressed. This is very confusing since a customer may have forgot to fill a field in an early step and then he should have to find in wich step is the missing field.
What I think is a worse problem is that the user may left the "Create Account" required fields empty and the system would let him continue with the checkout process.
Would it be possible to provide a quick fix for this issue? I think the best solution would be to validate the form between steps. If that is not possible, then I would prefer to show the entire checkout form in one single step to avoid confusions.
Thanks!
Hello Maricio, thanks for purchasing Thefox!
Currently this is not possible, to verify the field at each check out step custom javascript would be needed.
We will see if our dev team can add this in our next update.
If you want to have the checkout in 1 page what you could do is remove our woocommerce checkout template ( thefox/woocommerce/checkout )
Do not hesitate to contact us if you have more questions.
Regards.
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Thank you!
I have tried removing your checkout template but the default checkout form is not showing. I guess there must be some css that must be overriden also.
Could you give me additional directions on how to show the default one page checkout form, please?
Hello Mauricio,
Could you send us a link to the page so we can see which css part is needed.
Regards
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
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I figured out by myself.
Thank you!
Hello Mauricio,
Glad to hear that!
Do not hesitate to contact us if you have more questions.
Have a nice day!
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme