I have a problem when loading the preview of my website. First, there is a red outline box that warns of a problem, layerslider load without problem exept that box.
The second error comes when I want to integrate a row with iconboxes. The website stays on the pageloader. if I delete the row, the website normally reloads.
Please try to go edit the layerslider you are using, then go back to edit the page and reselect the slider.
If you are still having problem we recommend the Slider revolution plugin.
For the second error, could you create a page with the error and send us a link to the page so we can check the site console and see if there is any error.
Also please tell us if you are using any custom plugins ( except the one that are included in our theme ).
Hi!
I have a problem when loading the preview of my website. First, there is a red outline box that warns of a problem, layerslider load without problem exept that box.
The second error comes when I want to integrate a row with iconboxes. The website stays on the pageloader. if I delete the row, the website normally reloads.
Hello again,
Please try to go edit the layerslider you are using, then go back to edit the page and reselect the slider.
If you are still having problem we recommend the Slider revolution plugin.
For the second error, could you create a page with the error and send us a link to the page so we can check the site console and see if there is any error.
Also please tell us if you are using any custom plugins ( except the one that are included in our theme ).
Regards
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Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme
Thanks! The first error is fixed.
I attached the link that sheds the second error.
http://pruebas.carsacimentaciones.mx/inicio/?preview_id=129&preview_nonce=acfc98242b&_thumbnail_id=-1&preview=true
And I'm not using some other plugin.
Thanks again.
Hello Marcela,
This problem is from your server settings, you need to increase the server memory.
Please contact your host and ask them to change the settings to the one you can find in this article :What To Do If Demo Content Import Fails
Do not hesitate to contact us if you have more questions.
Regards.
---------------------
Hosting we recommend ( Free SSL and CDN included in all plan ).
Speed up your site with Autoptimize
Test your site with GTmetrix and fix the issue to make it faster
How to Update your Theme